What are the responsibilities and job description for the Senior Manager, Inside Sales position at TRAC Intermodal?
We are seeking a highly motivated and results-driven Senior Manager, Inside Sales with deep expertise in Salesforce to lead our dynamic inside sales team. In this role, you will develop and execute strategic sales initiatives, manage and mentor a high-performing team, and drive revenue growth. Your leadership, analytical skills, and ability to leverage Salesforce to optimize sales processes will be critical in achieving business objectives.
Responsibilities:
Responsibilities:
- Leadership and Team Management
- Lead, mentor, and manage a team of inside sales representatives to exceed sales targets.
- Develop training programs to enhance team capabilities and ensure consistent performance.
- Foster a collaborative, results-oriented team culture.
- Sales Strategy and Execution
- Define and implement inside sales strategies that align with business goals.
- Set performance targets, monitor KPIs, and adjust tactics to maximize outcomes.
- Collaborate with marketing and product teams to align sales efforts with company objectives.
- Salesforce Expertise
- Leverage Salesforce to manage leads, opportunities, and sales activities effectively.
- Analyze sales data to identify trends, improve forecasting, and inform decision-making.
- Oversee Salesforce optimization, ensuring the team uses it effectively for pipeline management and customer engagement.
- Process Improvement
- Identify inefficiencies in the sales process and implement improvements.
- Develop and maintain standardized reporting and dashboards in Salesforce.
- Introduce best practices to enhance customer acquisition and retention.
- Customer Focus
- Ensure the team delivers exceptional customer experiences throughout the sales cycle.
- Work closely with customer success and support teams to address client needs.
- Bachelor’s degree in Business, Marketing, or a related field; MBA is a plus.
- 7 years of experience in sales, with at least 3 years in a sales leadership role.
- Proficient in Salesforce, with a proven track record of driving results using the platform.
- Strong analytical and strategic thinking skills.
- Excellent communication, interpersonal, and coaching abilities.
- Demonstrated success in meeting and exceeding sales targets.
- Experience in supply chain, intermodal, or transportation industry is a plus.
