What are the responsibilities and job description for the Assistant Office Manager - State Farm Agent Team Member position at Tracey Sova - State Farm Agent?
Benefits:
ROLE DESCRIPTION:
Strong customer relationships built on trust - that's the foundation of Tracey Sova State Farm Agency. As Agency Manager - Customer Engagement, Retention & New Business Acquisition - you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies, working marketing strategies and consistently ensuring the execution of a remarkable customer experience. You take pride in developing and leading an effective team; motivating them to achieve desired goals.
RESPONSIBILITIES:
BENEFITS:
Must be ready to dedicate yourself to the position and be highly motivated to bring about positive change in the company. Please submit your resume & we will get in touch on the next steps
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Signing bonus
- Training & development
ROLE DESCRIPTION:
Strong customer relationships built on trust - that's the foundation of Tracey Sova State Farm Agency. As Agency Manager - Customer Engagement, Retention & New Business Acquisition - you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies, working marketing strategies and consistently ensuring the execution of a remarkable customer experience. You take pride in developing and leading an effective team; motivating them to achieve desired goals.
RESPONSIBILITIES:
- In this role you will be responsible for achieving a sales quota and also coaching other team members and insuring agency processes are followed.
- Being a goal oriented Team Leader, capable of assisting the Agent in managing and supervising the team while being willing and able to perform operations support activities.
- Being a Team Leader capable of assisting the Agent in recruiting, hiring, training and supervising team members.
- Holding the team accountable for production and service based goals and activities,
- Fielding telephone calls and receiving and directing visitors
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.
- Work directly with customers (new & existing) to market products using a customer focused, needs-based process. Products include auto insurance, home insurance, life insurance & more.
- Min 3 years Sales experience is a must
- Min 5 years of management experience is required. You must be able to demonstrate how you have successfully led a team to achieve results
- Customer service experience
- We are looking for someone who is bursting with positive energy and motivated to grow with us. Money motivated is also a must.
- Ability to work independently with limited supervision, while maintaining positive staff relationships within a team work environment.
- Able to obtain Property and Casualty License
- Able to obtain Life and Health License
BENEFITS:
- Paid time off (holidays and personal/sick days)
- $40-000 - $50,000 Annual Base Pay uncapped commissions & bonuses
- Base pay is determined by interview & experience level
- Growth potential/opportunities for advancement within my agency: TOP PERFORMERS who are self-motivated and coachable will thrive with our enhanced compensation plan. In addition, the opportunity to coach and run your own team is available within 9-12 months with strong performance.
Must be ready to dedicate yourself to the position and be highly motivated to bring about positive change in the company. Please submit your resume & we will get in touch on the next steps
Salary : $42,000 - $75,000