What are the responsibilities and job description for the Head of Range Operations position at Trackman A/S?
Are you passionate about golf and technology, and looking for an opportunity to help create a better game for millions of golfers, business owners and golf courses all over North America?
We are currently looking to hire a senior business professional as Head of Operations for Trackman Range in the Americas. The role will oversee a dynamic team responsible for installing Trackman Range technology across golf facilities throughout the Americas, with focus on delivering high quality Trackman range installations at the agreed time, quality and price for our customers.
Leadership of the team will be a key aspect of your role; Focus on process excellence while serving the team by managing workload and ensuring a motivating working environment which promotes both empowerment and individual accountability.
The role will report into the Global SVP of Operations and be part of the Operations Leadership Team.
Key responsibilities;
Lead and manage the Americas Operations team, including:
Project Managers
Operations Coordinators
Installation Managers
Installation Specialists
Effectively plan and coordinate Trackman installation schedule (permanent and temporary) across the Americas.
Ensure timely and high-quality installations that meet Trackman's standards for performance and customer satisfaction (NPS).
Manage use of third party contractors, including quality assurance, training and cost leadership.
Collaborate with R&D, Commercial and Customer Service departments to ensure product stability and maximize product uptime, including planning and execution of onsite maintenance work when required.
Exercise cost leadership to ensure scalable and profitable growth and continuous improvements on how we run operations.
Monitor and report monthly metrics and performance for key internal stakeholders.
3–5 years of management experience in construction, technical installations, or IT.
Degree in Construction Management, Engineering, or a related technical field.
Strong leadership skills with experience in scaling teams and improving processes.
Excellent communication, organization, and stakeholder management abilities.
Experience in radar technology, networking, or the golf industry is a plus, but not required.
Willingness to travel across the Americas as needed.
Join the home of a powerful sports brand and a one-of-a-kind technology
Our proprietary technology is based on expert knowledge about radar, computer vision, data, and software engineering. Our solutions are developed by specialists who endlessly explore and challenge new technical boundaries. Trackman’s blend of cutting-edge technology, sports, and continued growth make our company an outstanding place to work. Our work culture is entrepreneurial, ambitious, and rewarding as you get to collaborate with inspiring colleagues and interact with the leaders of golf, baseball, and football. Based on a unique brand reputation, we are proud of working in close partnership with the top athletes, organizations, and teams that rely on our technology to stay ahead of the race.
We are a Danish company founded, owned, and managed since 2003 by three entrepreneurs with a strong passion for sports. Today, we have a global footprint with our headquarter located in Denmark (Hørsholm) and offices in New York, Phoenix, Poland, Seoul and Tokyo. We employ approximately 800 people worldwide, half of which work in Denmark, where all hardware and most software products are developed, tested, and manufactured.
