What are the responsibilities and job description for the Salon Manager position at Traction?
Job Description
Job Description
Position Description : Position OverviewA vibrant and welcoming Columbus salon is seeking a dynamic and inspiring Salon Manager to lead our team and create an exceptional environment for both staff and guests. This role requires a personable and flexible leader who excels at building relationships, communicating with diverse personalities, and delivering world-class service. If youre a adaptable, people-focused leader who loves fostering creativity and connection, wed love to welcome you to our team.Key Responsibilities : Operational LeadershipLead daily salon operations overseeing opening and / or closing procedures, staff results, and client service with a focus on creating a calm, organized, and supportive atmosphereSustain a welcoming, well-maintained, and environmentally conscious salon space.Support the team in achieving operational goals while fostering a collaborative culture.Perform and / or oversee inventory processes including ordering, restocking, and tracking supplies with attention to quality and ensuring staff have what they need to succeed.Ensure the salon operates efficiently and meets its performance goals.Monitor and track key performance indicators (KPIs) to ensure alignment with salon objectives.Key Responsibilities : Guest Services ExcellenceBuild lasting relationships with guests by ensuring that guest inquiries and feedback are addressed in a timely manner with empathy and warmth.Support staff in maintaining an accurate and efficient appointment system.Cultivate an inviting environment where guests feel cared for and valued during every visit.Key Responsibilities : Problem Solving and Decision MakingApproach challenges with a solution-focused mindset, collaborating with staff to resolve issues as a team.Foster a culture where adaptability and teamwork create seamless operations every day.Winning Behaviors, Competencies, and SkillsA collaborative mindset and emotional intelligence to build trust and connection with diverse personalities.Exceptional communication skills to foster understanding, positivity, and teamwork.A growth-oriented attitude with a commitment to creating a supportive environment for continuous improvement.Accountability, solution-focused thinking, and a commitment to ongoing learning and development.Compensation Competitive compensation package with merit-based bonus structures for achieving and exceeding organizational goals.Exceptional performers will have the opportunity to transition into senior leadership roles.Access to advanced tools, technology, and systems to support operational excellence.Comprehensive benefits : Aetna health and access to dental and vision coverage.
