What are the responsibilities and job description for the Merchandise Operations Representative position at Tractor Supply Co.?
Team Member Responsibilities
As a valued member of our team, you will be responsible for supporting the sales process, maintaining store appearance and organization, and providing exceptional customer service. Key responsibilities include:
Customer Service
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Provide assistance with finding products and answering questions about merchandise.
Sales Support
- Process transactions accurately and efficiently using our point-of-sale system.
- Recover lost merchandise and assist with freight processing to maintain store appearance and organization.
Store Appearance and Organization
- Support visual merchandising efforts by completing plan-o-gram procedures and maintaining attractive displays.
- Assemble merchandise displays and perform janitorial duties to maintain a clean and safe shopping environment.
