What are the responsibilities and job description for the Dir, QA Engineering & Assurnce position at Tractor Supply Company?
Overall Job Summary
Tractor Supply is seeking a visionary technical leader who will spearhead the evolution of the Quality Engineering & Assurance. This role bridges technical innovation with operational excellence, championing our automation-first transformation while building quality into every aspect of software delivery. The Director shapes the future of quality practices through framework innovation, talent development, and strategic leadership, ensuring a healthy balance between automated and manual testing capabilities. This role demands a leader who can inspire teams, drive technical excellence, and deliver measurable business value.
Essential Duties and Responsibilities (Min 5%)
Experience: 10 years overall quality engineering and software testing experience. Minimum 5 years in a leadership role managing technical teams and quality transformation initiatives. Demonstrated experience with automation frameworks and modern testing practices. Strong background in both automated and manual testing approaches, with proven success leading organizational change. Retail industry experience preferred.
Education: Bachelor's degree in Computer Science, Software Engineering, or related technical field from an accredited college or university. Advanced degree in Computer Science or Business Administration desirable. Any suitable combination of education and experience will be considered.
Professional Certifications: ISTQB Certified Tester Advanced Level Test Management (cTAL-TM), ISTQB Certified Tester Expert Level Test Management Strategic Test Management (CTEL-TM-SM)
High Demand IT specialized skills: Python programming and code review capabilities, test automation framework design and strategy, performance testing and optimization, CI/CD pipeline integration, test strategy development and execution, quality metrics and analytics
Platform knowledge: Common framework components – Python, BrowserStack, Appium, Locust, Akamai CloudTest, Azure, GitHub
Preferred Knowledge, Skills Or Abilities
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.
Company Info
At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.
Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for eligible Team Members. While all Team Members have access to a broad range of rewards, eligibility and specific offerings may vary depending on the role, individual plan requirements and eligibility criteria.
Tractor Supply is seeking a visionary technical leader who will spearhead the evolution of the Quality Engineering & Assurance. This role bridges technical innovation with operational excellence, championing our automation-first transformation while building quality into every aspect of software delivery. The Director shapes the future of quality practices through framework innovation, talent development, and strategic leadership, ensuring a healthy balance between automated and manual testing capabilities. This role demands a leader who can inspire teams, drive technical excellence, and deliver measurable business value.
Essential Duties and Responsibilities (Min 5%)
- Direct, lead, and oversee Quality Engineering & Assurance activities across all projects and programs, orchestrating the seamless integration of automated and manual testing approaches while ensuring high-quality deliverables that meet stakeholder expectations.
- Drive the organization's automation-first transformation by leading the adoption and evolution of the Quality Engineering framework, ensuring standardization across teams while maintaining the flexibility to address unique testing needs.
- Build and develop high-performing teams through effective recruitment, mentoring, and professional development programs. Lead the upskilling of existing team members while attracting and retaining the next generation of talent.
- Partner with cross-functional leadership to align quality strategies with business objectives, ensuring appropriate resource allocation, staffing models, and quality metrics that demonstrate value to the organization.
- Manage departmental capital and operational expenses effectively, ensuring optimal resource utilization while maintaining high standards of quality delivery and service excellence.
- Champion the "Building quality in and testing quality throughout" philosophy by establishing and maintaining quality gates, metrics, and standards across the software development lifecycle.
- Lead the strategic balance between automated and manual testing capabilities, ensuring effective collaboration between each function while optimizing test coverage and execution efficiency.
- Establish and maintain performance testing standards and practices, ensuring applications meet performance requirements through comprehensive testing and monitoring strategies.
- Drive continuous improvement initiatives in testing methodologies, tools, and processes while maintaining alignment with modern engineering practices, including CI/CD, DevOps, and Agile principles.
- Provide technical leadership and architectural oversight for quality solutions, demonstrating proficiency in code review, testing frameworks, and modern quality engineering practices while maintaining credibility with technical team members and stakeholders.
Experience: 10 years overall quality engineering and software testing experience. Minimum 5 years in a leadership role managing technical teams and quality transformation initiatives. Demonstrated experience with automation frameworks and modern testing practices. Strong background in both automated and manual testing approaches, with proven success leading organizational change. Retail industry experience preferred.
Education: Bachelor's degree in Computer Science, Software Engineering, or related technical field from an accredited college or university. Advanced degree in Computer Science or Business Administration desirable. Any suitable combination of education and experience will be considered.
Professional Certifications: ISTQB Certified Tester Advanced Level Test Management (cTAL-TM), ISTQB Certified Tester Expert Level Test Management Strategic Test Management (CTEL-TM-SM)
High Demand IT specialized skills: Python programming and code review capabilities, test automation framework design and strategy, performance testing and optimization, CI/CD pipeline integration, test strategy development and execution, quality metrics and analytics
Platform knowledge: Common framework components – Python, BrowserStack, Appium, Locust, Akamai CloudTest, Azure, GitHub
Preferred Knowledge, Skills Or Abilities
- Strong stakeholder management skills with ability to influence and collaborate across all organizational levels.
- Proven vendor management skills with ability to negotiate and manage strategic partnerships effectively.
- Experience with resource capacity planning and diverse staffing models, including management of distributed teams.
- Strong financial management and budgeting capabilities with demonstrated experience managing departmental P&L.
- Technical writing and documentation expertise, with ability to translate complex technical concepts for varied audiences.
- Demonstrated experience leading organizational transformation while maintaining operational excellence.
- Strong analytical and problem-solving capabilities with focus on continuous improvement.
- Normal office working conditions
- Sitting
- Standing (not walking)
- Walking
- Kneeling/Stooping/Bending
- Driving a vehicle
- Lifting up to 10 pounds
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.
Company Info
At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.
Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for eligible Team Members. While all Team Members have access to a broad range of rewards, eligibility and specific offerings may vary depending on the role, individual plan requirements and eligibility criteria.
