Follow-up Specialist

Experience (preferred or required):

• High School diploma and/or Associates degree

• Previous call center experience in a sales environment is preferred

• A successful and proven sales history is preferred

• Self-motivation and drive required

• Strong working knowledge of Google Docs and MS Office including Word, Excel, Outlook, and PowerPoint

Essential Duties and Responsibilities:

• Follow-up & respond to all sales leads generated in our system to increase sales

• Use the CRM daily to manage & update pipeline of prospects and potential sales leads in a timely manner

• Build rapport with potential clients and help overcome objections to generate more sales

• Act as lead contact for all sellers and communicate efficiently and effectively with all parties involved

• Schedule and conduct appointments & negotiate a win/win solution for both parties

• Ability to quickly learn the real estate industry and the real estate specific systems / technologies

• Keep up with local knowledge to answer questions clients may have and maintain our current marketplace position

• Communicate efficiently and effectively with all parties involved

• Willing to learn the industry and help us maintain and grow our marketplace position

• Attend business meetings and trainings as required

• Perform other administrative tasks and special projects as assigned

• Perform other administrative tasks and special projects as assigned

Position Requirements and Skills:

• Must have business and/or sales experience (with a proven track record)

• Must be ambitious! We’re looking for a real “Go-Getter” who wants to serve and add value

• Lives out our core values – Faith, Integrity, Teamwork, Respect, Commitment, Growth

• Professional in attitude and appearance

• Possess the ability to connect with a variety of personalities

• Extremely strong phone skills; ability to set and close appointments over the phone

• Ability to use or quickly learn real estate specific CRM and marketing/lead technologies

Be a team player who thrives working with a tight-knit company where their activities directly affect the bottom line

• Someone who thinks and acts like an entrepreneur and takes an ownership mentality in all that is done in this position

• Ability to perform intermediate tasks in the Google Docs and/or MS Office Suite (Word, Excel, PowerPoint)

• Outstanding written, grammar , & verbal communication skills with ability to interact with all levels of an organization

• Must possess excellent organization and planning skills

• Must possess problem solving skills

• Excellent time management skills and ability to adhere to schedules/deadlines

• Must be dependable and safety oriented

• Self-motivated and results driven with proven ability to succeed

• Ability to work some nights and weekends

• Enthusiastic about providing best possible customer service for clients and customers

• A role up your sleeves, and all hands-on deck mentality to cross functional tasks and assignments

• Strong relationship management and the ability to drive multiple tasks to completion successfully

• Resourceful team player and a positive “can-do” attitude

• Ability to work in a fast-paced environment

• Negative pre-employment drug screen and ability to pass criminal background check

• Good attendance record

• Limited travel as required

Job Type: Full-time

Schedule:

• 8 hour shift
• Evening shift

Ability to Commute:

• Green Bay, WI 54313 (Required)

Ability to Relocate:

• Green Bay, WI 54313: Relocate before starting work (Required)

Work Location: In person