What are the responsibilities and job description for the Exhibit Rental Production Manager position at Trade Show Supply?
Job Summary
We are seeking a highly skilled and motivated person to manage our Exhibit build and rental production department. The ideal candidate will have experience in the Trade Show & Convention Industry with a similar type of company or position, or showfloor experience in project managing and installation and dismantling of exhibits. The person in this role supervises and coordinates staff associated with custom manufacturing, rental/asset pull, prep and staging, logistics and inventory management.
Responsibilities
- Prepares schedules to pull, prep and arrange outbound shipment for all rental projects and asset management requests in accordance with business practices and departmental budgets.
- Ensures timely and accurate completion of all required fulfillment documentation.
- Approves any use of overtime or scheduled leave in advance.
- Provides quotes and cost estimates for project rental components and custom elements.
- Participates in all project kick off meetings and provides insight on all rental, custom and graphics requirements to ensure a quality output.
- Monitors inventory of all rental properties and makes purchase recommendations.
- Oversees departmental activities to ensure quality standards and schedules are met. Approves any exceptions to operating guidelines and timetables.
- Oversees utilization of staff, materials, and equipment to minimize expense and maximize efficiency.
- Recruits, trains, supervises, coaches, counsels, evaluates staff and develops production talent.
- Monitors and measures projected labor vs. actual used.
- Ensures that the department is opened and closed according to policy, and that all security measures are followed.
- Travels to shows and participates in Installs & Dismantles as needed.
- Works with Shipping and Receiving to ensure proper maintenance of records and warehousing or placement of incoming shipments.
- Oversees and inspects warehouse facilities and equipment and recommends changes in allocation of space, crating procedures, and purchasing of moving equipment to VP of Operations.
- Contributes to accurate Price and Product guide for internal customer use.
- Facilitates problem resolution and service recovery where needed.
- Ensures that policies, procedures, work rules, and safety guidelines are followed. Analyzes effectiveness of procedures and recommends improvements.
- Provides input to the General Manager on annual budget and monthly budgetary variances.
- Participates in Quality Improvement initiatives. Performs routine monitors of quality indicators. Works to create, identify and correct system problems underlying quality issues.
- Works as team member with other management employees to plan for the effective and efficient delivery of products and services.
- Reviews and adjusts staffing assignments daily to efficiently meet the operating demands of the department.
- Ensures the completion of duties by all WareOps service personnel as required.
- Models by example adherence to policies, professionalism, and service excellence.
- Assigns daily and special cleaning to ensure that work areas are clean and orderly every day.
- Participates in training new Technicians, Coordinators, Administrators, and other Sales and Service staff.
- Assists other Operations staff as needed.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must obtain certification to operate a forklift within 90 days of employment. Experience reading CADs, architectural renderings and design specifications is required. Previous computer experience with MS Office Products such as Word and Excel is required. Prior Traq-It Software, Database and Electronic Mail experience is a plus. Customer service experience and attitude are highly desirable.
EDUCATION AND/OR EXPERIENCE
Associate degree or equivalent from a two-year college or technical school; or 5 years related experience and/or training; or equivalent combination of education and experience.
LANGUAGE AND COMMUNICATION SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Ability to communicate effectively in one-on-one and small group situations to customers, clients, and other employees in the organization.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Ability to interpret basic financial spreadsheets.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to identify creative solutions to problems and customer requirements. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to manage multiple priorities and remain composed.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Type: Full-time
Pay: From $80,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $80,000