What are the responsibilities and job description for the Thousand Pines Guest Relations / Camp Host position at Trademark Camping?
Job Description
Job Description
Salary : $18.00 Hourly
Guest Relations / Camp Host
Wage : $18.00 / hr
Status : Part-time, Non-Exempt
Overview :
The Camp Host collaborates with and assists the Guest Relations Supervisor in championing the overall guest experience as well as the daily operation of the front office and check-in station within Thousand Pines ministries.
Essential Functions
1. Collaborates with Registration in the orchestration of guest events
2. Helps in the daily operation of TP Base / Front Office
3. Fosters strong and healthy relationships with group leaders and guests, while representing Thousand Pines.
4. Comprehensive oversight and execution of guest events from check-in through to final checkout.
5. Follow-up with group leaders during their retreat to ensure exceptional guest experience.
Additional Functions
- Keeps a constant record and thorough log of information including highlights, shortcomings, and other details pertaining to each event and group for interdepartmental communication and necessary follow-up
- Assists Registration Manager and Director on Duty in coordination and management of TP Base / Front office functions (phones, evaluations, mail, office communications, TP Base Radio, etc.)
- Other duties as assigned by supervisor
Major Competency Areas
Qualifications
Physical Requirements
Thank you for your interest in Thousand Pines Christian Camp and ConferenceCenter!
Thousand Pines is a 240 acre site located in the beautiful San Bernardino national Forest at an elevation of 5,000 feet. Although Thousand Pinesis surrounded by a great natural beauty and great recreational opportunities,our primary goal is to see our campers come to know, in a real and personalway, the saving grace of Jesus Christ. It is our passion to see lives changed!
We are always looking for quality people who want to serve Christ and seelives changed as much as we do. Everything we do at Thousand Pines washing dishes, cleaning cabins, counseling students - seeks to point our camperstoward the message of Gods love. We also seek to facilitate your spiritualgrowth through regular staff worship and sharing. When you join the MinistryTeam at Thousand Pines you join a family of believers that seek to continuallybe more like Jesus. We want to share your victories, defeats, joys and tears andto help you grow in your walk with the Lord!
Thank you for your interest in Thousand Pines. We will be praying for you asyou seek Gods leading.
Statement of Faith
The Statement Of Faith outlines the beliefs of TM Camping. All beliefs are listed and founded in God's Word, the Bible.
Preamble
TM Camping, in accordance with the historic Baptist tradition, hold to Believers Baptism by Immersion, Liberty of Conscience, the Separation of Church and state, and the Priesthood of the Believer. We also affirm the following distinctive which need emphasis at the present time :
I. THE AUTHORITY OF SCRIPTURE
The Bible is the inspired, authoritative and infallible Word of God and is our sole rule of faith and practice. It is the standard by which all human conduct and creeds should be tried.
II. THE TRINITY
There is only one true and living God who is manifested in three eternal and coequal person; Father, Son and Holy Spirit. God possesses holiness, omnipotence, omniscience, omnipresence, love, mercy, and all other perfections. All humankind owed to Him supreme faith and obedience.
III. HUMANKIND
Humankind has been created in the image of God but through Adams fall is now sinful, lost and condemned. By deliberate choice all participate in sin which is open rebellion to Gods law. Notwithstanding the fall, all human life through creation has value and dignity.
IV. JUSTIFICATION BY FAITH
Human beings can be forgiven of sin and justified solely through the redeeming work of Jesus Christ who died for sinners and rose again from the dead. Only by repentance from sin and faith in Jesus Christ the Lord can acceptance with God be attained.
V. REGENERATION
Regeneration is the work of the Holy Spirit by which the believer receives a new nature from God. Christian growth or sanctification is the continuation of the new life principle which begins in the new birth.
VI. THE CHURCH
The church in its widest sense includes all believers of all ages. The church is manifested visibly in the local body of baptized believers who covenant together to worship, observe the ordinances, and evangelize.
VII. HUMAN DESTINY
Jesus Christ will eventually return visibly at which time He will raise the dead and judge all people. Believers will enjoy an eternal state of blessedness in heaven while unbelievers will experience eternal separation from God in hell.
VIII. EVANGELISM AND SOCIAL CONCERN
The church has been called to preach the gospel so that individual people can receive salvation. Also the church is to become involved in the improvement of society by advocating biblical principles which militate against poverty, racism, violence, and all forms of injustice against humankind.
IX. HUMAN SEXUALITY
Gods design is that man and woman either be joined together in a perpetual monogamous relationship or live in a single state. Extra-marital sex, adultery and homosexuality are inconsistent with biblical teaching.
Faith History
At TM Camping we desire to have a distinctly Christian atmosphere and influence. Though campers and attendees come from many Christian and non-Christian backgrounds, all are included in chapel services, prayer, devotions, etc. Ministry team members participate in leading campers, attendees and other staff in these and other Christian activities. In addition, no matter where one works, all staff are expected to live exemplary Christian lives before campers and staff alike.
In applying for a ministry staff or management position, you are subscribing to a high moral, ethical and spiritual life style and give assurance that you will try to lead campers and staff, in both word and deed, to practical, real faith for themselves. Therefore, to help us better understand your beliefs and Christian experience, please answer the following questions in your own words.
Applicant Statement
I certify that all information provided in order to apply for and secure work with the employer is true, complete and correct.
I understand that any information provided by me that is found to be false, incomplete or misrepresented in any respect, will be sufficient cause to (i) cancel further consideration of this application, or (ii) immediately discharge me from TM Campings service, whenever it is discovered.
I expressly authorize, without reservation, the employer, its representatives, employees or agents to contact and obtain information from all references (personal and professional), employers, public agencies, licensing authorities and educational institutions and to otherwise verify the accuracy of all information provided by me in this application, resume, or job interview. I hereby waive any and all rights and claims I may have regarding the employer, its agents, employees or representatives, for seeking, gathering, and using such information in the employment process and all other persons, corporations or organizations for furnishing such information about me.
I understand that the employer does not unlawfully discriminate in employment and no question on this application is used for the purpose of limiting or excusing any applicant from consideration for employment on a basis prohibited by applicable local, state or federal law.
It is my understanding that TM Camping is an at-will employer and by understanding this is has been explained to me that if I am hired, I understand that I am free to resign at any time, with or without cause and without prior notice, and the employer reserves the same right to terminate my employment at any time, with or without cause and without prior notice, except as may be required by law. This application does not constitute an agreement or contract for employment for any specified period or definite duration. I understand that no supervisor or representative of the employer is authorized to make any assurances to the contrary and that no implied oral or written agreements contrary to the foregoing express language are valid unless they are in writing and signed by myself and the Camps Executive Director.
I also understand that if I am hired, I will be required to provide proof of identity and legal authority to work in the United States and that federal immigration laws require me to complete an I-9 Form in this regard. I agree to a background check, fingerprinting and on-going drug testing.
Thank you for applying to be a part of the TM Camping Ministry Team!
The work done here influences eternity! We are excited about how God is using our ministry to impact people and other ministries throughout the world. If you are hired, we hope that as you get to know us and experience Gods work here, you will love this ministry as much as we do!
We seek to be a group of people who care for our guests and work as a team. It is our desire that every employee and their entire family feel part of the ministry team here at Thousand Pines. It is important that all employees share the mission and values of Thousand Pines. We hope that all our employees adopt and advance them as their own.
Specifically, TM Campings mission is the following :
TM Camping exists to help people see, know and experience God.
Our values are : Integrity
Integrity is doing the right thing even when nobody is watching.
Safety
We will seek to protect the safety of our guests and staff.
Attitude
Character is realized not so much in words as in attitude and in actions.
Saying YES!
We will seek to say yes to our guests whenever possible.
Excellence (Exceeding our guests expectations)
Every job is a self-portrait of the person who did it. Autograph your work with excellence.
Teamwork
Together we can accomplish the extraordinary.
Initiative / Follow Through
What can I do to make it better?
Out-of-the-box Thinking
Can it be done better, more creatively, less expensively?
The most wasted of all days is one without laughter- E.E. Cummings
Sincerely,
Michael Encoe
Camp Director
Salary : $18