What are the responsibilities and job description for the Engagement and Education Coordinator position at Trademark Inspection Services, INC?
Engagement & Education Coordinator
Departments: Marketing - Reports to Marketing Manager
Job Type: Full-time (Monday to Friday, with some evenings, weekends, and early mornings required)
Location: In-person (this is not a remote position)
Job Description: Trademark Inspection Services is seeking a highly organized and outgoing Education & Events Coordinator to support our Realtor-facing marketing efforts. This role involves scheduling and managing continuing education (con-ed) classes, representing the company at industry events, assisting with our Realtor Gift Program, and supporting marketing initiatives. The ideal candidate is proactive, comfortable with outreach, and enjoys a dynamic, people-focused environment.
Company Overview: Trademark Inspection Services is a leading full-service inspection company committed to providing thorough and comprehensive inspections for residential and commercial clients. We pride ourselves on delivering high-quality services that ensure property safety and compliance, fostering trust and reliability in the real estate industry.
Why Join Team Trademark?
- Casual, family office environment
- Paid Time Off
- Paid holidays
- Health Insurance Available
- Bonus/raise potential
- Room to grow as the company expands
- And more!
Starting Pay: $18/hour
Key Responsibilities
Con-Ed Coordination
- Schedule and coordinate continuing education (con-ed) classes for real estate professionals on behalf of the instructors (ordering food, calling to confirm class times, etc.).
- Attend con-ed classes to ensure smooth operations and provide support as needed.
- Research and cold-call/email prospective offices to gain classes at new offices.
- Understand the class attendance system and upload attendance for each class into CE Marketplace.
- Work with the marketing team to track metrics related to con-ed classes and new Realtors, inspections booked, etc.
Event Attendance and Coordination
- Represent Trademark Inspection Services at industry events, networking functions, and other promotional activities - some of which will require evening, weekend, and early morning availability.
- Coordinate with the marketing team to ensure proper branding, materials, and promotional items are available for events.
- Work with the marketing team to make decisions on event attendance, sponsorships, etc.
- Maintain a calendar of events for the company, ensuring timely communication with involved team members.
Realtor Gift Program
- Assist with the design and creation of gifts for the Realtor Gift Program in the office.
- Reach out to Realtors with orders and attempt to hand-deliver gifts to offices when applicable.
Additional Marketing Related Tasks
- Research and cold-call new potential agents, as well as agents who have not used the company in 3 months.
- Visit inspection sites to take videos, pictures, and testimonials for social media and marketing.
- Maintain records and documentation related to classes, events, and more.
- Collaborate with other departments to track success of marketing campaigns.
- Assist other departments with administrative tasks as necessary.
**This is a small business where team members often take on multiple roles to support the overall success of the company. We believe in collaboration and helping one another. Please view this job description as a general guideline, not an exhaustive list of responsibilities.
Qualifications and Skills Required
Experience:
- 1-2 years of experience in customer service, scheduling, administration, or event coordination is great, but not required as we will train the right candidate.
Skills and Competencies:
- Strong organizational and time management skills.
- Excellent communication and customer service abilities.
- Ability to multitask and work across different departments.
- Comfortable attending and representing the company at events.
- Possess a servant’s heart.
- Proficiency in Google Suite.
Additional Requirements:
- Availability for a flexible work schedule, which will include evenings, weekends, and early mornings as needed.
- Reliable transportation and the ability to travel locally for events, con-ed, and to visit inspection sites.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
Ability to Commute:
- Livonia, MI 48154 (Required)
Ability to Relocate:
- Livonia, MI 48154: Relocate before starting work (Required)
Work Location: In person
Salary : $18
