Director of Security

Compensation Type

Highgate Hotels

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition.  Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Location

Discover more sun and more fun! Escape to a tropical beachfront paradise complete with everything you need for the perfect getaway, including delicious dining, beachfront bars, relaxing comforts, and endless activities. Here you’ll stay at one, play at two — with two connecting resorts right on the soft white sands of St. Pete Beach. Whether you’re looking for family fun, a romantic retreat, a group getaway, or anything in between, it’s all here at TradeWinds Island Resorts. https://www.tradewindsresort.com/careers

Overview

Follow your passion all the way to paradise at TradeWinds Resort, a Tampa Bay Times Top Workplace for seven years in a row! TradeWinds features two destination resorts just 200 flip flops from one another along the gorgeous Gulf Coast on St. Pete Beach.

The Director of Security is responsible for overseeing all security and safety-related programs within the hotel. This role involves monitoring and enforcing security protocols, conducting regular inspections, and ensuring the safety of guests, associates, and vendors. The Director will implement standard operating procedures (SOPs) and respond to emergencies while maintaining a calm and professional demeanor. This position requires collaboration with various hotel departments and the ability to lead and train staff on security measures and emergency procedures.  Strives to continually improve guest and employee satisfaction while maximizing the financial performance of the department.

Responsibilities

• Direct, monitor and assist in all resort security and safety related programs.
• Perform protective, preventative, safety and security related enforcement functions touring resort complex.
• Implement and monitor all related SOP's, Mission Vision and Values in a courteous manner.
• Complete daily documented tours of entire resort complex, promoting safe work practices.
• Understand and implement Emergency related procedures (Fire, Medical, Weather, Bomb Threat, etc).
• Understand all security related systems -- CCTV, Radio, Key Card System, Fire Panel, etc.
• Ensure incident reporting forms are completed correctly based on factual investigations.
• Train managers and associates on all Emergency procedures.
• Work closely with hotel department heads and MOD's to ensure resort security.
• Participate in resort investigations as needed.
• Assist Chief Engineer in maintaining key control procedures.
• Interview, hire, train, and evaluate staff performance.
• Take immediate actions on security related issues.
• Stay informed of local criminal activity that may impact resort.
• Handle guests who may be under the influence or incapacitated.
• Maintain a basic understanding of accounting procedures and develop security department budget.
• Project a confident, enthusiastic and helpful attitude.
• Remain calm in stressful situations and be seen as a strong leader throughout the resort.

Qualifications

• College degree or relevant courses in safety and security preferred.
• Previous Law Enforcement, Military, Healthcare, or Hospitality related Risk Management experience.
• Basic First Aid training required.
• Knowledge of hotel operations, security and safety programs, and hospitality law.
• Leadership skills to motivate and develop staff.
• Ability to set priorities, plan, organize, and delegate tasks.
• Strong written communication skills to be concise and clear.
• Ability to work effectively under time constraints and deadlines.
• Effective verbal and written communication skills, adaptable to different audiences.