What are the responsibilities and job description for the Outlet Gift Shop Assistant position at TradeWinds Island Resort?
About TradeWinds Island Resorts
We are committed to delivering exceptional guest experiences and creating unforgettable memories. Our team is passionate about providing top-notch customer service and ensuring that every guest feels welcome and valued.
Job Description
We are seeking a highly motivated and customer-focused Retail Clerk to join our team. As a key member of our sales team, you will be responsible for assisting guests, processing sales transactions, and maintaining a clean and organized sales floor.
Responsibilities and Expectations
- Provide exceptional customer service and create memorable experiences for our guests.
- Assist guests with inquiries, product selection, and locating items in the store.
- Process sales transactions accurately and efficiently using the cash register or point-of-sale system.
- Handle guest complaints and resolve issues in a professional and timely manner.
- Maintain a clean and organized sales floor, including replenishing merchandise, arranging displays, and ensuring shelves are stocked and priced correctly.
Requirements and Qualifications
- 1-2 years retail sales and service experience preferred.
- Demonstrated experience as an outgoing, approachable and Guest Service Oriented individual.
- Must have open availability as weekends and holidays are our busiest times.
- Proven ability to handle financial transactions accurately and quickly.