What are the responsibilities and job description for the Front Desk Administrator position at Trading Academy?
The Front Desk Coordinator plays a crucial role in providing excellent customer service and ensuring smooth day-to-day operations at the reception area. This position is responsible for greeting visitors, answering phone calls, managing appointments, and supporting administrative tasks. The ideal candidate is organized, professional, and possesses strong communication skills to create a welcoming environment for clients, guests, and employees.
Job Responsibilities:
1. 1. Greet and assist visitors, clients, and staff in a friendly and professional manner.
2. Answer and direct phone calls, emails, and inquiries efficiently.
3. Manage appointment scheduling and maintain calendars using Microsoft Outlook.
4. Maintain and organize files, records, and office supplies.
5. Assist with data entry, report generation, and administrative tasks using Microsoft Excel.
6. Coordinate meetings, prepare agendas, and distribute necessary materials.
7. Handle incoming and outgoing mail, packages, and deliveries.
8. Assist with office supplies, courseware and kitchen inventory and place orders with Operations Manager as needed.
9. Maintain a tidy and presentable reception area, including lounge and meeting rooms.
10. Perform any other duties assigned by management to support office operations.
Qualifications:
- High school diploma or equivalent; associate or bachelor’s degree preferred.
- Proven experience in an administrative or front desk role.
- Proficiency in Microsoft Excel (e.g., data entry, formatting, formulas, and spreadsheets).
- Proficiency in Microsoft Outlook (e.g., email management, calendar scheduling, and task organization).
- Excellent verbal and written communication skills.
- Strong organizational skills and attention to detail.
- Ability to multitask and work in a fast-paced environment.
- Professional demeanor and strong customer service skills.
Preferred Qualifications:
- Experience in a corporate or office setting.
- Knowledge of other Microsoft Office applications (Word, PowerPoint).
- Familiarity with office management software or CRM systems.
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Experience:
- Microsoft Excel: 3 years (Preferred)
- Microsoft Powerpoint: 3 years (Preferred)
- Microsoft Word: 3 years (Preferred)
Ability to Commute:
- Woodland Hills, CA 91367 (Required)
Work Location: In person
Salary : $20 - $23
