TRADITIONAL - Cannabis Retail Lead

WE ARE TRADITIONAL: A progressive company with offices in downtown Los Angeles, California that has extensive experience in all areas of the legal cannabis industry. We have developed world-class facilities and vertically integrated businesses for the production, manufacturing, distribution, and sale of cannabis.

The Retail Floor Lead contributes to the success of our retail business by inspiring customers on all points of their cannabis journey. This role supports the Retail General Manager (GM) in the achievement of sales goals and directs daily store operations as Lead on Duty (LOD). The Retail Floor Lead reports to the Senior Lead and Director of Retail.

JOB DUTIES AND RESPONSIBILITES:

• Models and holds employees accountable to customer service standards.
• Contributes to an environment where employees are informed and capable by supporting training for all employees.
• Models and ensures all Traditional policies and standard operating procedures (SOPs) are communicated effectively to employees, maintained and consistently followed.
• Works as a part of a high-performing team to achieve store’s sales plan. Supports sales driving initiatives, creates daily agendas and directs selling activities as (LOD).
• Provides coaching in the moment and performance feedback to employees and communicates performance issues directly to the General Manager or Sales Floor Manager.
• Directs employees to ensure appropriate merchandise stock levels, merchandise presentations, and ensures selling floor is adequately stocked according to visual standards.
• Stays informed by maintaining product knowledge, accesses available training and seeks out additional resources when necessary.
• Demonstrates exceptional verbal and written communication skills with employees, customers, field management and corporate office.
• Ensures adherence to applicable wage and hour laws. Accurately records time worked according to Traditional policy.
• Additional responsibilities as assigned by Senior Lead, Director of Retail and Upper Management

ESSENTIAL FUNCTIONS:

• Ability to communicate verbally and work cooperatively with employees and customers.
• Ability to open and close the store not limited to; counting cash, writing break schedules, assigning registers, intaking deliveries and dealing with vendors.
• Ability to move about the workplace coaching and directing employees; selling to customers and retrieving merchandise from storage or sales floor.
• Ability to grab, reach, push, pull, bend, stoop, kneel and crouch in order to demonstrate, retrieve and replenish merchandise.
• Ability to work a varied schedule to observe employees and customers at different times of the day, week and year.
• Ability to ascend/descend ladders in order to retrieve and/or move merchandise.
• Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse in order to accomplish work.
• Regular and predictable attendance.
• Ability to lift and/ or move merchandise weighing up to 35 lbs.

EXPERIENCE AND REQUIRED QUALIFICATIONS:

• 2-3 years of retail sales and customer service experience. Prior cannabis preferred.
• 2-3 years of retail supervisory/leadership experience, prior cannabis preferred.
• Experience counting and organizing money.
• Proficient in learning new POS Systems.
• Experience with MS Office Suite (Outlook, Word and Excel).

This job description represents a summary of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and other duties, as assigned, may be part of the job. This job description is not an employment agreement or contract. Traditional has the exclusive right to alter this job description at any time without notice.

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

This Company Describes Its Culture as:

• Outcome-oriented -- results-focused with strong performance culture

Paid Training:

• Yes

Work Remotely

• No

Job Type: Full-time

Pay: $21.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Night shift

Work Location: In person

Salary : $21