What are the responsibilities and job description for the Community Relations Director position at Traditions at Beaumont?
Traditions at Beaumont -
ESSENTIAL POSITION FUNCTIONS
- Utilize WelcomeHome database to identify, track, and foster relationships with potential residents and generate traffic into the community.
- Actively participates in daily team meetings to communicate with appropriate staff members of projected sales calls and upcoming events to ensure participation as needed and completion of assistance.
- Markets externally by making person-to-person sales calls as goals indicate, and documents conversation details in software database. Responds to phone inquiries, obtaining needed information to document in WelcomeHome.
- Schedules appointments for potential residents and their family members. Conducts tours of community and answers questions accordingly.
- Schedules and supports lease signings once potential resident is moving into community as directed by Executive Director. Completes initial paperwork to move new resident into community.
- Maintains market-specific knowledge and updates; including, but not limited to, hospitals and competitors.
- Maintains current list of referral sources.
- Develops and maintains new relationships to encourage and result in referrals.
- Serves as a member on community organizations and boards.
- Develops and implements special events to increase public awareness of and increase traffic into the community.
- Increases public relations exposure by regularly soliciting information from department heads and staff members.
- Monitors and achieves appropriate marketing budgets and tracks results.
- Monitors trends for inquiry, deposits, move-ins, occupancy, closing and move-outs and lost leads. Consistently prepares and submits reporting tools and all home Office reports accurately and timely.
- Communicates knowledge of community and industry trends to appropriate staff.
- Prepares and mails information packets to inquiries.
- May assist with scheduling clinical assessments for determining whether an inquiry is suitable for community.
SUPERVISORY RESPONSIBILITIES
SPECIAL REQUIREMENTS
EDUCATION & QUALIFICATIONS
KNOWLEDGE, SKILLS, ABILITIES
BENEFITS
