What are the responsibilities and job description for the Inside Sales Representative position at Traffic Safety Supplies, LLC?
Inside Sales Representative
Seeking motivated individual for an opportunity to grow.
Work Schedule: 7am-5pm Monday thru Thursday; 7am-4pm Friday
Start Date: Immediate
Starting Pay: *DEPENDING ON EXPERIENCE
Our Ideal Candidate is:
- Solutions Oriented - You have good judgment and are a problem solver. Ability to think on your feet and find solutions. You are detail oriented and curious.
- Customer Service Driven - You are always looking to do what is right for the customer and the company. You act with a sense of urgency and confidence. You are trustworthy and are able to connect with customers via written and verbal communication.
- Team Player - You strive to work as a team and connect with your peers. You are able to work with all different personalities. You keep a positive attitude even during stressful situations. You are a quick learner and are not afraid to try new things.
- Proficient computer skills - including Typing, Email, record keeping, POS operation, word processing, and spreadsheets
- Experience with NetSuite POS and/or Sage is beneficial
Engaging with customer and responding to inbound inquiries and proactively reaching out to businesses to understand their safety supply needs. Providing product recommendations, preparing quotes, and sales orders over the phone, via email, and or by walk-ins. Developing and maintaining strong connections with customers to foster long-term partnerships. Working closely with our outside sales team and other departments to ensure customer satisfaction. At times, to be comfortable unloading/loading customers and operating forklift (training provided, if necessary).
Job Duties:
- Learning the inventory.
- Assist customers within the showroom and process orders on the sales floor, phone calls, or email correspondence.
- Understand and demonstrate products to the customer
- Generating new sales opportunities
- Responsible for putting in customer orders and quotes.
- Communicating with customer and team with customers' requests/orders.
- Communicates with outside sales representatives on customer orders, requirements, and leads.
- Learn to identify and solve customer problems and what is needed per DOT spec.
- Research and qualify new leads.
- Help others with taking work load off them to help with quotes, cold calls, follow ups, etc.
- Resolve customer issues quickly to retain customer satisfaction and loyalty.
- Explaining and demonstrating features of products and services.
- Load/unload customer orders.
- Maintain a clean work environment. This will include sweeping, mopping, etc. work areas as needed.
- Clean, maintain and organize Warehouse stock, stockroom and showroom shelves.
- Develop meaningful customer relationships to encourage loyalty and grow sales.
- Assist with Annual Inventory
- Improve methods of storing/organizing material.
- Candidate must be able to learn field applications of products
- Follow up on leads
- Make outgoing calls to educate our customers on current promotions
Qualifications & Suggested Skills:
- Good intrapersonal skills. Working with a team
- Relationship Building
- Ability to do repeatedly lift up to 25 lbs.
- Ability to learn Word, Excel, Adobe, and any new technology the company may switch to (NetSuite, Sage)
- Organized and creative on lobby/showroom appearance
- Exceptional communication skills (verbally and written)
- Time management
- Positive attitude and work ethic
- Problem solving skills
- Professionalism and ability to work with different personalities
- Ability to work independently within a fast paced team environment
Equal Opportunity Employer
We offer:
* Competitive pay
* Benefits (medical, dental, vision, 401k, and more..)
* On-the-job training and growth opportunities
* Full time schedule with opportunities for overtime
Why Work With Us? We are a trusted name in the industry, supplying high-quality products for construction and traffic safety. Be part of a company that values safety, reliability, and teamwork!
Job Type: Full-time
Expected hours: No less than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
