What are the responsibilities and job description for the Genesys Developer position at Trail Blazer Consulting LLC?
Job Details
Role: Genesys Developer
Location: New York City, NY Locals Only DL/StateID proof required
Schedule: Onsite
Interview Mode: Virtual
Duration: 3 Months Contract
Experience Required: 5 years
Job Description:
Must Provide: Two managerial level references at the time of submission, the vendor/client will have to check/verify the reference.
Required Skill(s):
- 7 years of hands-on experience with Genesys Cloud and Genesys Engage platforms.
- Proficiency in Genesys scripting languages such as GVP, GML, and CCXML.
- Strong knowledge of API development and integration with third-party applications.
- Experience troubleshooting complex issues and optimizing system performance.
- Knowledge of contact center technologies, including IVR, ACD, routing strategies, and workforce management systems.
- Strong communication and leadership skills, with the ability to mentor junior developers.
- Familiarity with cloud-based contact center architectures and best practices.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Genesys Developer || New York City Onsite
Sysmind, LLC -
New York, NY
Industry Executive, Healthcare
Genesys -
Brooklyn, NY
Senior Account Executive, Technology
Genesys -
Brooklyn, NY
