What are the responsibilities and job description for the Public Area Attendant (AM and PM) position at Trailborn Hotel Management LLC?
JOB POSTING – PUBLIC AREA ATTENDANT
ROLE
Public Area Attendant (AM and PM, PT and FT)
LOCATION
Trailborn Surf & Sound
275 Waynick Blvd, Wrightsville Beach, NC 28480
ABOUT
TRAILBORN
Trailborn was founded on a simple idea: Life Should Be an Adventure. We build design-forward, experiential hotels to pull people out of the daily grind and into the great outdoors. Our locations are at the heart of our country’s most extraordinary outdoor destinations—from national parks to wine country, and snow-capped mountains to sun-soaked beaches.
With five properties located in North America’s most iconic outdoor destinations, including Trailborn Rocky Mountains in Estes Park, Colorado; Trailborn Highlands in the Blue Ridge Mountains of North Carolina; Trailborn Grand Canyon in Williams, Arizona; and Trailborn Surf & Sound in Wrightsville Beach, North Carolina, Trailborn brings thoughtfully designed, boutique accommodations to regions where nature and adventure converge. Additionally, Trailborn has a robust pipeline of properties opening in 2025 and 2026 including Mendocino, California.
ABOUT OUR VALUES
We believe in HEART – Honesty, Excellence, Action, Results and Team
ABOUT OUR ROLE
Our Housekeeping Team is responsible for maintaining the cleanliness of the entire resort with precise attention to detail. Public Area Attendants work diligently to ensure that the cleanliness of all public areas, including, but not limited to: Lobby, Restrooms, Meeting Spaces are of the highest quality.
ESSENTIAL
FUNCTIONS
- Provide excellent and consistent cleaning service to all guests during the shift.
- Assist guests with questions and requests when approached by being aware of events and activities available at the resort
- Maintain good time management and always completing tasks with a sense of urgency
- Promptly clean and sanitize all public areas on an hourly routine
- Actively follow safety and security procedures
- Recognize and dispatch any maintenance items or safety hazards to the appropriate team member
QUALIFICATIONS
Minimum Qualifications:
- Ability to accurately and efficiently report information
- Maintain a neat and clean personal appearance and work environment at all times
- Physical stamina and mobility, including ability to work in hot and cold conditions, lift, reach, kneel, and/or bend for up to eight hours a day
- Flexibility to work weekdays, weekends, and holidays
- 1 years of cleaning experience. Experience in a hotel or resort setting is preferred.
EMPLOYMENT CONDITIONS
- Work safely to prevent on-the-job accidents and injuries, wear protective equipment as required.
- Work safely to ensure company equipment is secure.
- Complete required training programs.
- Work hours may include a nonstandard workweek, overtime, and various shift work as needed.
PHYSICAL REQUIREMENTS
- Must be able to remain upright continuously on a firm surface for an 8–10-hour shift.
- Must be able to move at least 20 pounds up to 5 feet high without another person's aid.
- Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing.
- Must be able to ascend to 12 feet in height on a ladder.
- Must be able to position oneself appropriately to efficiently make beds, carry trash, vacuum, sweep, dust and be able to assist guests with luggage and set up event rooms.
SCHEDULE
- Hospitality demands a flexible schedule that may require extended hours as the business requires coverage including seasonality– on any day at any hour, including evenings, weekends, and holidays.
SALARY
$15 - $18
JOB STATUS
Full Time (Seasonal)
FLSA
Non-Exempt (Hourly)
EQUAL EMPLOYMENT OPPORTUNITY
Trailborn is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive and supportive workplace for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable federal, state, or local laws.
If you require assistance or an accommodation due to a disability, please inform us during your application process.
The specific statements shown in each section of this Job Description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The job’s responsibilities/tasks may be modified and/or expanded over time without prior notice. The Company will try to give as much notice as practical when changes are made.
Salary : $15 - $18
