What are the responsibilities and job description for the Activities Supervisor position at Trailborn?
JOB POSTING – ACTIVITIES SUPERVISOR
ROLE
Activities Supervisor (Seasonal, Full Time)
LOCATION
Trailborn Surf & Sound
275 Waynick Blvd, Wrightsville Beach, NC 28480
About
TRAILBORN
Trailborn was founded on a simple idea: Life Should Be an Adventure. We build design-forward, experiential hotels to pull people out of the daily grind and into the great outdoors. Our locations are at the heart of our country’s most extraordinary outdoor destinations—from national parks to wine country, and snow-capped mountains to sun-soaked beaches.
With five properties located in North America’s most iconic outdoor destinations, including Trailborn Rocky Mountains in Estes Park, Colorado; Trailborn Highlands in the Blue Ridge Mountains of North Carolina; Trailborn Grand Canyon in Williams, Arizona; and Trailborn Surf & Sound in Wrightsville Beach, North Carolina, Trailborn brings thoughtfully designed, boutique accommodations to regions where nature and adventure converge. Additionally, Trailborn has a robust pipeline of properties opening in 2025 and 2026 including Mendocino, California.
About Our Values
We believe in HEART – Honesty, Excellence, Action, Results and Team
About Our Role
The Activities Supervisor will be responsible for training and assisting Beach/Pool Attendants on daily tasks. They will ensure the complete set-up and/or take down of pool, lawn, and beach amenities. They are also responsible for maintaining overall cleanliness and the appearance of recreation facilities, assisting guests with activity rentals and ensuring the guests’ needs are met while utilizing resort amenities.
Essential
FUNCTIONS
Requirements
Hospitality demands a flexible schedule that may require extended hours as the business requires coverage including seasonality– on any day at any hour, including evenings, weekends, and holidays.
SALARY
$17-$19/hour
JOB STATUS
Full Time (Seasonal)
FLSA
Non-Exempt (Hourly)
EQUAL EMPLOYMENT OPPORTUNITY
Trailborn is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive and supportive workplace for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable federal, state, or local laws.
If you require assistance or an accommodation due to a disability, please inform us during your application process.
The specific statements shown in each section of this Job Description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The job’s responsibilities/tasks may be modified and/or expanded over time without prior notice. The Company will try to give as much notice as practical when changes are made.
ROLE
Activities Supervisor (Seasonal, Full Time)
LOCATION
Trailborn Surf & Sound
275 Waynick Blvd, Wrightsville Beach, NC 28480
About
TRAILBORN
Trailborn was founded on a simple idea: Life Should Be an Adventure. We build design-forward, experiential hotels to pull people out of the daily grind and into the great outdoors. Our locations are at the heart of our country’s most extraordinary outdoor destinations—from national parks to wine country, and snow-capped mountains to sun-soaked beaches.
With five properties located in North America’s most iconic outdoor destinations, including Trailborn Rocky Mountains in Estes Park, Colorado; Trailborn Highlands in the Blue Ridge Mountains of North Carolina; Trailborn Grand Canyon in Williams, Arizona; and Trailborn Surf & Sound in Wrightsville Beach, North Carolina, Trailborn brings thoughtfully designed, boutique accommodations to regions where nature and adventure converge. Additionally, Trailborn has a robust pipeline of properties opening in 2025 and 2026 including Mendocino, California.
About Our Values
We believe in HEART – Honesty, Excellence, Action, Results and Team
About Our Role
The Activities Supervisor will be responsible for training and assisting Beach/Pool Attendants on daily tasks. They will ensure the complete set-up and/or take down of pool, lawn, and beach amenities. They are also responsible for maintaining overall cleanliness and the appearance of recreation facilities, assisting guests with activity rentals and ensuring the guests’ needs are met while utilizing resort amenities.
Essential
FUNCTIONS
- Train Beach/Pool Attendants, completing training logs for each staff member.
- Assist the Activities Director with monitoring recreation facilities and condition of equipment.
- Oversee and assist with daily set-up or take down of beach rentals.
- Awareness and promotion of all resort amenities, activities, and rentals.
- Have thorough knowledge of the surrounding area to help answer any guest questions.
- Ability to book activities and amenities within the activity booking system.
- Properly store and care for activity equipment.
- Learn all software systems for scheduling and billing purposes.
- Check email during scheduled workdays and be aware of groups or other special events in house.
- Assist with other departments as needed.
- Apply Labor Management Practices:
- Monitor weather and occupancy to determine early staff cuts or utilizing on call staff when needed.
- Schedule daily breaks for staff to ensure coverage is provided.
- Professional verbal and written communication skills
- Radio etiquette
- Strong attention to detail in documenting transactions and accurately billing guests
- Always in proper uniform
- Complete required training programs.
- Ability to work weekends, mornings, weekdays, and holidays.
Requirements
- Ability to stand for up to eight hours a day outdoors and work in all weather conditions.
- Ability to lift and move up to 50 pounds.
- Strong swimmer: ability to exercise for a period of 30 minutes at one time.
Hospitality demands a flexible schedule that may require extended hours as the business requires coverage including seasonality– on any day at any hour, including evenings, weekends, and holidays.
SALARY
$17-$19/hour
JOB STATUS
Full Time (Seasonal)
FLSA
Non-Exempt (Hourly)
EQUAL EMPLOYMENT OPPORTUNITY
Trailborn is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive and supportive workplace for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable federal, state, or local laws.
If you require assistance or an accommodation due to a disability, please inform us during your application process.
The specific statements shown in each section of this Job Description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The job’s responsibilities/tasks may be modified and/or expanded over time without prior notice. The Company will try to give as much notice as practical when changes are made.
Salary : $17 - $19
