What are the responsibilities and job description for the Dispatcher, Owner-Operators position at TRAILER BRIDGE INC?
Job Details
Description
Summary
The Truck Dispatchers primary responsibility is to work directly with our fleet of contracted Owner-Operators to ensure that freight is moved between our Shippers and Trailer Bridge in a safe and efficient manner. As the Truck Dispatcher, you will be responsible for monitoring the driver’s daily delivery activity and the essential functions related to a successful trip. As a part of the Trailer Bridge dispatch team, you will have a starring role in helping us continue to provide exceptional freight solutions to our customers.
Essential Functions
- Coach our Drivers to help them achieve their weekly mileage goals and to effectively use their Hours of Service maximizing productivity of the fleet.
- Collaborate with Planner and assign drivers to lanes that best serve both the company and the driver.
- Discuss each load and the service expectations with every driver on every plan.
- Work closely with Account Managers, Planners, and Appointment Team to ensure a successful trip.
- Ensure all Linehaul rates and any accessorial pay items accurate before Payroll is processed.
- Track Shipment progress and provide feedback through TMS System updates.
- Record and maintain files of pick-up/delivery information, communications with drivers, truck breakdowns, expenses, and proofs of deliveries.
- Proactively communicate with drivers and assist with all functions relative to a meaningful Driver-Dispatcher relationship.
Additional Duties & Responsibilities
- Completes other duties, including special projects, as assigned by The Director of Truck Operations and the Manager.
Qualifications
- Basic working knowledge of Full Truckload Logistics. Intermodal or Marine logistics a plus.
- Basic knowledge of Government/Federal rules & regulation for domestic transportation.
- Systems Knowledge of MS Office products, specifically Excel, a plus.
- Strong communication skills.
- Strong ability to negotiate, persuade, motivate, and influence others.
- 1 year of logistics or transportation experience
Other Characteristics
- Driven, Enthusiastic and highly motivated.
- Ability to work in a team environment, while also delivering independent results.
- Ability to prioritize, multi-task and manage time effectively.
EEO/AA Institution. Protected veterans and individuals with disability encouraged to apply.
Qualifications
