What are the responsibilities and job description for the Customer Care Representative (Bilingual) position at TrailersPlus, a Division of Interstate Group?
We are seeking individuals for our Phoenix, AZ contact center who are passionate about customer service and capable of fluently communicating in English/Spanish to meet the needs of our valued customers.
What you will get to do:
- You will get to be the first voice our customers hear when calling TrailersPlus
- Work within a great team, communicating with customers through phone and text, assisting both Spanish and English speaking customers with setting appointments to visit our stores for trailers, parts or service
- Carefully listen, verify, collect and enter information into our customer relationship system (CRM)
Why you'll love working for TrailersPlus:
- Competitive pay: $19/hr. base salary for Bilingual Spanish
- Health Insurance (Allied Health)
- Dental Insurance (Delta Dental)
- Vision Insurance (Eyemed)
- Basic Life Insurance (Symetra - Employer Sponsored, automatically enrolled in $10,000.00)
- Supplement Life Insurance (Symetra - Employee, Spouse, and Child(ren))
- Flex Spending Account and Dependent Care Account (Ameriflex)
- Pet insurance (enroll directly online with Nationwide Insurance. Link is on your ADP homepage)
- Vacation and/or Sick time accruals
- Rain Instant pay (Can receive up to 50% of the pay you have earned before each pay period)
- 401(k) with Employer Match (6-month waiting period)
We believe in developing our employees. We partner with them through training, coaching, and promotion to ensure their full potential and success. If you are hard-working, committed to following a proven process and interested in growth, this could be your chance!
TrailersPlus is an equal opportunity employer.
Salary : $19 - $20
