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Mortgage Processor - Entry Level - Data Quality Specialist

Trained, Inc.
Pittsburgh, PA Full Time
POSTED ON 3/7/2025
AVAILABLE BEFORE 6/7/2025

Job Title : AI Training Technician - Document Validation

Location : Greentree, Pittsburgh, PA

Employment Type : Full-time, On-site

Shift : 2pm-10pm

Company Overview : At Trained.ai, we are dedicated to developing cutting-edge AI-driven solutions that revolutionize the way businesses operate. Our innovative technology empowers our clients, particularly in the mortgage industry, to streamline processes and ensure data accuracy. We're a fast-growing company that values precision, adaptability, and collaboration. Join us and be part of a team that is shaping the future of workforce technology.

Key Responsibilities :

Data Validation : Validate the accuracy of data extracted from mortgage and related documents using proprietary software, based on specific rules and requirements.

Document Classification : Ensure correct document classification and electronic indexing for customer records.

Work Assignment : Monitor and accept assignments from the document queue system, processing projects to assist in the improvement and development of company software.

Client Support : Complete assigned tasks efficiently while maintaining a high level of quality to meet customer service standards.

Adaptability : Work closely with managers to resolve issues, handle evolving tasks, and report any product malfunctions requiring immediate attention.

Communication : Provide clear, concise communication to management, team members, and customers. Patience in managing challenging situations is key.

Compliance & Efficiency : Adhere to company policies, meet productivity expectations, and maintain job-specific standards of performance.

Repetitive Task Work : Must enjoy working on repetitive tasks as they are a core component of this role.

Shift : Work on-site with a shift from 2 : 00 PM to 10 : 00 PM to accommodate West Coast clients.

Quality Control : Locate and correct data entry errors, verify accuracy before submission.

Qualifications and Education :

  • Education :

High School Diploma or equivalent required.

  • Associate's degree preferred.
  • Skills :
  • Proficiency in Microsoft Office (Word, Excel) and other common computer applications.

  • Experience working in a cloud and SaaS environment is ideal.
  • Must have basic understanding of web-based applications and internet browsers.
  • Experience with mortgage-related documents is a plus but not required.
  • Additional Requirements :
  • Must be legally eligible to work in the US (US Citizen or Permanent Resident). No visa sponsorship available.

  • Candidates must live in Pittsburgh, PA area and commute daily to the Greentree office.
  • Flexibility with work hours is essential, given the shift time and client needs.
  • Why Join Us? At Trained.ai, you will be part of an innovative, growing team where your contributions are valued. We offer a supportive work environment that encourages growth and adaptability. Join us in shaping the future of AI-powered workforce solutions!

    Must be able to pass a Federal, State, and Local criminal background check. Any job offer will be based on the results of the background check.

    Salary : $38,000

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