What are the responsibilities and job description for the Front Desk Receptionist - Gym position at Training Mate?
Job description
Join Our Team as a Front Desk Receptionist at Training Mate!
Are you a vibrant and enthusiastic individual? Training Mate is on the lookout for Front Desk receptionists who embody energy and positivity to join our dynamic team!
About Us:
At Training Mate, we lead the pack in High Intensity Interval Training, setting the benchmark for operational excellence in the fitness industry. Originating from Australia, we infuse a unique twist into the American fitness scene. Our core philosophy revolves around fostering healthier, happier lives through a supportive environment and promoting a balanced lifestyle that encompasses physical, mental, and social well-being. We're on a mission to revolutionize the fitness industry for the better!
Job Description:
At Training Mate, our primary aim is to be the highlight of our clients' day! As a Front Desk receptionist, you'll play a pivotal role in achieving this goal by:
- Warmly welcoming clients and ensuring smooth check-ins for classes.
- Maintaining regular communication with members to ensure their satisfaction.
- Upholding the cleanliness and presentation standards of our studio at all times.
- Addressing customer inquiries and concerns promptly and professionally.
- Ensuring equipment is reset and cleaned before and during classes.
- Handling administrative tasks such as responding to emails, folding towels, and restocking supplies.
- Serving as a sales associate for memberships and class packs.
- Participating in studio events to engage with our community.
Requirements:
- Minimum of 1 year of proven exceptional customer service experience.
- Previous experience in a fitness setting is advantageous.
- Willingness to work weekday mornings (6am-1pm).
- Willingness to work weekday evenings (4pm-9pm).
- Willingness to work weekend mornings (7am-1pm).
Benefits:
- Flexible schedule to accommodate your needs.
- 401K retirement plan.
- Complimentary Training Mate Membership.
- Access to exclusive business-to-business perks.
If you're passionate about delivering outstanding customer experiences and thrive in a high-energy environment, we want to hear from you! Please include your resume with your application to be considered.
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- Evening shift
- Monday to Friday
- Rotating weekends
- Weekends as needed
Experience:
- Customer service: 1 year (Preferred)
- Working in a fitness setting: 1 year (Preferred
Work Location: In person
Job Type: Part-time
Pay: From $17.27 per hour
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed
Experience:
- Customer service: 2 years (Required)
Ability to Commute:
- Santa Monica, CA 90407 (Required)
Ability to Relocate:
- Santa Monica, CA 90407: Relocate before starting work (Required)
Work Location: In person
Salary : $17