What are the responsibilities and job description for the IT Helpdesk Support position at trak group?
IT Helpdesk Support Engineer
Location : Downtown Cincinnati
trak group is hiring an IT Helpdesk Support Engineer for a leading business IT management provider. This role is ideal for a skilled IT professional who thrives in troubleshooting, managing servers, and supporting both Windows and Linux environments. If you're looking for an opportunity to work with cutting-edge technology and make a direct impact on business operations, this could be the perfect fit.
Why You’ll Love This Role
Innovative team that leverages the latest technology.
Diverse IT challenges, including Windows and Linux environments, system migrations, and network security.
Competitive compensation and benefits in a professional work environment. Responsibilities
Install, maintain, and troubleshoot Windows and Linux operating systems.
Manage Active Directory, including account creation and system migrations.
Provide hardware support and resolve complex IT issues.
Assist with server maintenance, patches, and network backups. Qualifications
Hands-on experience in Tier 2 or 3 IT support with a strong problem-solving approach.
IT degree or relevant experience; certifications such as MCP, MCSE / MCSA, Network , Security preferred.
Proficiency in server management, Active Directory administration, and troubleshooting hardware issues.
Ability to manage multiple tasks, prioritize effectively, and work independently.
This is a great opportunity to expand your expertise, work on diverse systems, and be part of a forward-thinking team. Apply today!
