What are the responsibilities and job description for the Order Entry Clerk position at trak group?
Order Entry Clerk
Are you organized, detail-oriented, and ready to be the backbone of a thriving manufacturing team? Step into the role of Order Entry Clerk, where your skills will ensure seamless operations and excellent customer service in a fast-paced environment. Join a company that values its employees and fosters a supportive, growth-oriented culture.
Responsibilities
Process incoming and outgoing orders with accuracy and attention to detail.
Respond to phone and email inquiries about order status, shipment tracking, and pricing questions.
Manage customer portals, handle invoicing, and process returns (MRR).
Perform receptionist duties, including answering calls, routing messages, and greeting visitors.
Prepare and send out quote letters and manage office correspondence (incoming / outgoing mail).
Maintain office files and ensure materials and office supplies are ordered as needed.
Support administrative and clerical tasks as assigned.
Qualifications
2-3 years of customer service experience, including phone-based interactions.
Proficiency in Microsoft Word and Excel.
Strong organizational skills and attention to detail.
Excellent communication skills, both verbal and written.
Why You’ll Love This Role
Growth Opportunities : Room to develop and advance within the company.
Work-Life Balance : Enjoy every other Friday off while maintaining a consistent schedule.
Employee Perks : Luncheons, holiday parties, and thoughtful gifts make you feel appreciated.
Be part of a team where your contributions matter. Apply today and start making an impact!
