What are the responsibilities and job description for the Sales Support position at trak group?
Sales Support Specialist (Contract)
trak group is partnering with a leading company to find two Sales Support Specialists to assist with a CRM system transition and provide essential support to the sales team. This is a contract role where you’ll play a key part in data entry, reporting, and customer support to ensure a seamless transition and efficient sales operations.
Why This Role?
Work with a reputable company that values teamwork and efficiency.
Hybrid schedule —split your time between office and remote work.
Engage in meaningful work that directly impacts sales operations. What You’ll Do :
Manage CRM data entry, including sample requests, call reports, and leads.
Support sales reps by assisting with customer communication, order processing, and complaint resolution.
Generate reports and analyze sales data to identify key trends and opportunities.
Conduct research to help identify and qualify potential leads.
Assist with trade show preparation, office meetings, and administrative sales tasks. What You’ll Need :
Strong Excel skills (pivot tables, reporting) and experience with CRM systems (Salesforce, eChempax, or similar).
Excellent organizational skills—ability to multi-task and manage competing priorities.
Customer-focused mindset—comfortable interacting with internal teams and external clients.
Confident communicator—able to engage with professionals at all levels.
Analytical thinker—capable of building reports and interpreting data.
This is a contract role with one of trak group’s clients, offering a hybrid schedule and the chance to make a meaningful impact in sales operations. Apply today!
Tech Savvy, Reporting
