Senior User Experience Researcher Job at Traka (Assa Abloy) in Austin

An Amazing Career Opportunity for a Senior User Experience Researcher!!Location : Austin, Texas USJob ID : 34582We are seeking a strong Sr. User Experience Researcher to elevate our established research processes to the next level. This role is crucial as our team is growing, and we need someone ready to manage people and drive research operations. The ideal candidate will have a mix of qualitative and quantitative research skills, including the ability to conduct surveys (such as NPS), analyze data, and communicate actionable insights to a wide audience.Who are we?HID Global powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively, and travel freely.As our Senior User Experience Researcher, you’ll support HID’s success by : Conducting user research on all customer and partner-facing offeringsTesting low-fidelity prototypes, concepts, and production softwareDelivering actionable insights to designers and partner teamsEstablishing and maintaining efficient and sustainable collaborative processesPreparing task plans and research reports summarizing goals, hypotheses, and results, and presenting findings to stakeholders and executive teamsWorking closely with UX designers to create user flows, customer journeys, and personasDefining meaningful UX metrics and setting measurable, achievable product goalsMentoring junior researchers as neededWhat we will love about your background : Independently carrying out user research studies in collaboration with the project stakeholdersCollecting and analyzing data to produce meaningful and actionable insightsAbility to read and interpret technical journals, specifications, and international technical standardsAptitude for working in a highly collaborative, cross-functional teamAbility to thrive in a fast-paced environmentExcellent communication skills, both verbal and writtenProviding tangible product recommendations based on research findingsProficient in data entry electronic sheets, such as ExcelProficient in unmoderated user testing platforms, such as PlaybookUXFamiliar with survey creation tools, such as QualtricsYour Experience and Education include : M.S. degree in psychology, cognitive science, Human Factors, HCI, or a related discipline with 5 years of relevant work experience, ORPh.D. degree in psychology, cognitive science, Human Factors, HCI, or a related discipline with 2 years of relevant work experienceEnd-to-end experience with all aspects of user research—planning, budgeting, scoping, conducting, analyzing, and communicating researchExperience with surveys and quantitative data analysisAbility to conduct user testing using qualitative methodsDesired but not required : Experience with accessibility and security standardsExperience with enterprise and government usersFamiliarity with access control or logical accessWho you are as a Team Member : Exceptional communication skills, both written and verbalWillingness to ‘roll up sleeves’ and dive deep into tactical work when necessaryGood interpersonal skills, willingness to learn and continue to grow professionallyStrong team player and ability to work well with othersWhy apply?Empowerment : You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertiseInnovation : You embrace challenges and want to drive ambitious changeIntegrity : You are results-oriented, reliable, and straightforward and value being treated accordinglyHID is an Equal Opportunity / Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.#J-18808-Ljbffr