Assistant Director of Quality Assurance

The Quality Assurance Manager is responsible for ensuring quality and food safety practices at The Organic Snack Company food manufacturing facility. Responsibilities are performed through direction from the QA Director, working closely with other department managers, working with the QA supervisors combined with observations made in the facility and training.

Ensure departments, employees, visitors, auditers, vendors, and everyone who enters the facility adhere to requirements and guidelines set by TOSC and all of the third party requirements.

2.0 Job Responsibilities

Quality Standards

• Monitor and ensure departments adhere to quality standards of raw ingredients
• Review reports provided by QA supervisors and techs
• Create guidelines from interpretation the regulations
• Create reports that are needed
• Create training

• Monitor and ensure departments adhere to quality standards of finished goods
• Review reports provided by QA supervisors and techs
• Create guidelines from interpretation the regulations
• Create the reports needed
• Create training

• Monitor and ensure departments adhere to requirements for certifying bodies
• Be familiar with certifying bodies
• SQF
• Organic
• True Source Honey
• Gluten free
• NON-GMO
• Kosher

• Create guidelines from interpretation of the regulations
• Review reports provided by QA supervisors and techs
• Create training

Health & Safety

• Monitor and ensure departments adhere to requirements set by TOSC and third party cleanliness standards
• Be familiar with
• TOSC hand book
• SQF
• HACCP
• cGMPs

• Create guidelines from interpretation the regulations
• Review reports provided by QA supervisors and techs
• Create training

• Ensure departments adhere to requirements health and safety procedures provided by TOSC and third party standards
• Track and trend production sanitary
• Cleaning procedures

• Assist during Audits, Internal and external
• Gathering documents
• Navigation current digital platforms

Contaminants (raw ingredients, finished products, equipment, tools)

• Know possible allergens
• Dairy
• Sesame
• Coconut
• Tree nut
• Peanut
• Macadamia nut

• Maintain product identification
• Film
• Caddies
• Raw materials

• Ensure product is inspected for physical/chemical contaminants
• Review reports
• Walk throughs
• Review/sign COAs

• Respond to any identified contaminants as needed
• On call
• Emails
• Phone calls
• Meetings
• Inspections

• Testing
• Accesses the product's quality
• Tracking and trending reports
• Investigate causes of quality problems and propose solutions
• Determine the risk of the problem
• Is the material food safe to stay inside the facility?
• If food is safe determine who this effects in the company
• Reach out via email or photo based on the risk to inform on the problem to the affected department

• If food is not safe; remove from facility immediately
• Reach out via email or photo based on the risk to inform on the problem to the affected department - place on hold if it is material

• What was the cause of the problem
• Backtrack from the findings to the pinpoint of the problem

• What actions can be taken to prevent this in the future

• Understand measurement instruments
• How they work
• What to do if something breaks
• Know the standard for each product

• Ensure procedures are followed in facility
• Direct observations

*

Recording

• Ensure QA tech’s paperwork is appropriately documented and approved
• Input recorded data into database as needed
• Review documented retention products as needed
• Safety Chain controlled through the QA management (QMS)

Management

• Coordinate improvements to production processes that lead to overall increases in product quality
• Work together with other departments to discuss solutions to quality issues as needed
• Train new Quality Assurance Supervisor(s) as needed
• Support departmental structure and guidelines
• by setting an example of what is expected
• understanding what is expected
• Through training
• Asking questions
• Becoming proficient

• Coordinate Quality Assurance lab setup and maintain SOP’s
• Order lab supplies
• Order QA supplies

General

• Know the current customers’ products
• What ingredients go in what
• What color is associated with specific product

• Work towards a more efficient work flow
• Where are the bottlenecks

• Coordinate ordering Quality Assurance supplies
• Maintain and knowing thresholds

• Communicate with Director of Quality Assurance
• Verbal
• Email
• Meetings

• Communicate with Supervisor of Quality Assurance
• Verbal
• Email
• Meetings

• Coordinate Quality Assurance coverage as needed
• Work with the Director and supervisor

• Coordinate departmental cross trained QA Technicians
• Work with HR to find candidates to cross train
• Work with QA supervisor to train and schedule

Certifications

• PCQI Certified
• SQFI Practitioner

Job Type: Full-time

Pay: $70,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $70,000 - $75,000