What are the responsibilities and job description for the Digital Customer Success Manager position at Trane Technologies?
At Trane Technologies we Challenge Possible. Our brands – including Trane® and Thermo King®– create access to cooling and comfort in buildings and homes, transport and protect food and perishables, connect customers to elevated performance with less environmental impact, dramatically reduce energy demands and carbon emissions, and innovate with a better world in mind. We boldly challenge what’s possible for a sustainable world.
What’s in it for you :
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, it’s our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what’s possible for a sustainable world.
Thrive at work and at home :
- Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE !
- Family building benefits include fertility coverage and adoption / surrogacy assistance.
- 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
- Paid time off, including in support of volunteer and parental leave needs.
- Educational and training opportunities through company programs along with tuition assistance and student debt support .
- Learn more about our benefits here!
Where is the work :
Position can be located in any major hub of the continental U.S.
The Thermo King Refrigerated Transport business has a great opportunity in their Digital business for Customer Success Manager. The Digital Customer Success Manager will be responsible for building and maintaining strong relationships with dealers and customers ensuring they fully utilize Thermo King’s digital offerings. They will work with the Thermo King dealer body to identify customer needs and drive long term business value through renewals and upselling opportunities. The Digital Customer Success Manager will act as the primary point of contact with key accounts guiding them through onboarding, usage, and ongoing support while advocating for their needs with the organization.
What you will do :
What you will bring :
Compensation :
Base Pay Range : $ 77,500-$120,000
Total compensation for this role will include an AIM incentive plan. Disclaimer : This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, geographic location where the work is performed.
Equal Employment Opportunity :
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
Salary : $77,500 - $120,000
