What are the responsibilities and job description for the Hvac service coordinator position at Trane?
Company Description
Trane is a leader in building technology and energy solutions, leveraging a variety of expertise and perspectives to innovate new technologies. Trane provides individualized solutions to meet the needs of today while considering the impact on the world tomorrow. Our commitment is to deploy cutting-edge technologies and services that ensure optimal performance and sustainability.
Role Description
This is a full-time hybrid role for an HVAC Service Coordinator located in Brea, CA, with some work from home acceptable. The HVAC Service Coordinator will manage daily service operations, coordinate service schedules, and act as a liaison between clients and service technicians. This role includes handling customer inquiries, ensuring timely and effective communication, and maintaining operational efficiency. The Service Coordinator will also oversee the work order process, ensuring that all service requests are met with precision and care.
Qualifications
- Service Coordination and Operations Management skills
- Strong Interpersonal Skills and Customer Service abilities
- Effective Communication skills
- Proficiency in managing and solving operational issues
- Excellent organizational skills and attention to detail
- Ability to work both independently and collaboratively
- Experience in the HVAC industry is a plus
- High school diploma or equivalent; additional certifications in related fields are beneficial
