What are the responsibilities and job description for the Front Office Coordinator/Receptionist position at Tranquil Minds Behavioral Health?
*Job Summary* We are seeking a detail-oriented Front Desk Receptionist to join our office team. The ideal candidate will be responsible for providing exceptional customer service and administrative support at the front desk. *Responsibilities* - Greet patients and visitors in a professional and friendly manner - Answer phone calls, schedule appointments, and manage patient inquiries - Verify insurance coverage and process patient payments - Maintain electronic medical records and ensure accuracy of patient information - Assist with medical coding, billing, and claims processing - Coordinate patient referrals and follow-ups - Handle administrative tasks such as filing, faxing, and data entry *Experience* - Prior experience in medical office management or similar role preferred - Proficiency in medical scheduling software and electronic health record systems - Knowledge of ICD-10 and ICD-9 coding standards - Ability to perform insurance verification procedures accurately - Strong customer service skills with a focus on patient satisfaction - Fluency in Spanish is a plus for effective communication with diverse patient populations
Job Types: Full-time, Part-time
Pay: From $10.00 per hour
Benefits:
- Health insurance
Medical Specialty:
- Psychiatry
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $10
