What are the responsibilities and job description for the Import Traffic Manager position at Trans Overseas Corp?
Job Description
Job Description
- SCOPE
These work instructions are provided for direction in performing the necessary steps for the operation of Import Traffic Manager.
These work instructions are for use in the TRANS Overseas facility.
The Import Traffic Manager position consists of various management, administrative, supervisory and clerical functions, outside activity and the responsibilities are as follows :
Overall knowledge of import system applications and processes
Supervise and train Import personnel to ensure shipments are processed timely and correctly.
Provide assistance and training as needed.
Maintain, update and develop department work instructions as needed.
Ensure new staff gets ISO orientation training and current staff training happens within ISO guidelines.
Advise, quote and develop procedures for new and existing clients :
Set up new clients and develop customer master files.
Secure Customs Power of Attorney for each client and vet for accuracy according to CBP guidelines.
Ensure customer maintenance records are up to date and accurate.
Provide Import personnel access to software, materials, equipment and training needed to provide timely customer service.
Maintain direct customer contact and coordinate with the sales department and other departments to confirm requirements and fees.
