Business Development Representative

Full Time, Salaried career opportunities at TransTech CDL School in Durham, NC! Driving an essential role in the customer experience, the Business Development Representative is trained to be responsible for establishing, developing, and maintaining positive business and customer experiences in our enrollment process. Transportation or CDL experience is NOT required. We're looking for team members who help our students reach their dreams!

• Healthcare, dental and vision
• Salary Base Pay Plus Bonuses and Commission
• Paid Company Training
• 401(k) Retirement Plan
• Paid Time-Off 2 weeks Vacation
• Holiday and Sick Pay
• Internal Career Advancement Opportunities
• Be a part of the fastest growing transportation training company in the Southeast!

Essential Duties and Responsibilities:

• Answer all incoming phone calls according to a proven, pre-set script, and schedule a sales or enrollment appointment.
• Contact internet clients via e-mail and phone to schedule an enrollment meeting.
• Log all customer comments into the CRM system.
• Schedule follow-up contact if no appointment is made in CRM.
• Confirm scheduled appointments with future customers.
• Post scheduled appointments on shared appointment calendar.
• Re-schedule “no-show” customer appointments.
• Follow-up with sales recruiters to determine if the appointment was kept and what the outcome was. Schedule future contact as needed.
• Maintain and update customer changes in database.
• Contact current customer base on current enrollment programs.
• Respond to customer website requests (internet leads).
• Notify necessary points of contact to inform of appointments set.
• Forward any customer concerns to the correct department Manager and follow-up.
• Complies with Company policies and procedures
• Engages in business development.
• Establish, develop and maintain positive business and customer relationships.
• Improve based upon constructive feedback towards meeting company and personal goals.

Pre-Qualifications:

• High School Diploma or equivalent.
• Satisfactory Customer Service work experience.
• Some business development representative experience PREFERRED.

Essential Skills:

Customer Service, Scheduling, Typing, Reporting skills, Data Entry, Problem Solving, Organization

Job Type: Full-time

Pay: From $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Supplemental Pay:

• Bonus opportunities
• Commission pay
• Monthly bonus

Experience:

• Customer service: 2 years (Preferred)

Ability to Commute:

• Durham, NC 27707 (Preferred)

Ability to Relocate:

• Durham, NC 27707: Relocate before starting work (Required)

Work Location: In person

Salary : $55,000