What are the responsibilities and job description for the Sales Representative/Account Management - 15115 position at Transcend Solutions?
Sales Representative/Account Management - 15115
Length of Contract: 12 Months
Location: Los Angeles, CA
Schedule: Hybrid, Tuesdays and Wednesdays in office
Top Skills:
- 5 years working in an organization that supports the advertising sales function specifically within the account management role
- Must be a task driven individual that can produce and hit key deliverables and deadlines in a fast-paced environment
- Experience working directly with clients and can demonstrate ability to present during meetings
Our client is looking for a confident individual to take on this strategic position dedicated to supporting the sales team and making a direct impact on quarterly revenue goals. He/she will partner with sellers on key accounts and verticals to provide seamless end-to-end full support. Candidates should have prior experience focused on delivering excellent customer service, driving campaign performance and achieving a successful renewal rate. He/she must be able to demonstrate a strong knowledge of the advertising industry across digital & programmatic platforms.
Role and Responsibilities:
- Align directly with Sales representatives to provide seamless account support, including but not limited to: RFP responses, media planning, post-sales kick-off and management of campaign insights & reports.
- Serve as lead contact for all day-to-day client communication, ensuring exceptional service and troubleshooting appropriately in a timely manner.
- Lead campaign kick-off meetings, manage launch timelines, streamline communication on campaign updates, troubleshooting, optimization recommendations and final campaign review.
- Communicate to internal teams across product and operations of upcoming campaigns, requirements and guidance on discussed KPIs.
- Maintain strong knowledge of our client’s Ads platform and offerings to serve as the “go-to” resource and drive upsell opportunities.
- Produce the best practices and learnings based on campaign performance and provide clients with recommendations for driving renewal business.
- Collaborate with the Marketing team for custom ideation and marketing solutions, providing specific overview of client’s objectives and goals.
- Educate and guide new and existing clients on best practices, onboard new clients and proactively address areas where improvement is needed.
- Understand the larger financial picture and drive positive impact towards our client’s Ads’ annual sales growth.
Skills and Qualifications:
- 5 years working in an organization that supports the Advertising Sales function specifically within the Account Management role
- Must be task driven and can produce and hit key deliverable deadlines in a fast-paced environment
- Attention to detail, ability to multitask and strong organizational skills required
- Experience working directly with clients and can demonstrate ability to present during meetings
- Deep understanding of the digital advertising space, with knowledge of programmatic landscape
- Bachelor’s degree required"
