Human Resources Coordinator

Are you a dynamic HR Coordinator bursting with creativity and passion for getting things done? Are you an independent self-starter eager to elevate your career in a pivotal role that actively drives organizational growth and effectiveness? Do you thrive in fast-paced, high-growth, and entrepreneurial environments where every day brings new challenges? If so, this could be the perfect opportunity for you!

Join a thriving start-up in Westborough, MA, renowned for operating rock-star level car washes across MA and RI, and for franchising drive-through coffee hotspots in FL, AL, MI, and IL. We are searching for an enthusiastic team member to join our Human Resources Department. With your vision and contribution, you'll play a crucial role in our explosive growth while honing your HR skills in an exciting landscape.

As an HR Coordinator, you'll collaborate closely with the Head of Human Resources, playing a key role in administering vital HR functions such as benefits management, impactful HR communication, and maintaining employee records. You'll become part of a vibrant team dedicated to providing exceptional support to the business and serving as an indispensable resource for all team members.

Our ideal candidate brings a wealth of knowledge in Human Resources and general administration, while also demonstrating the ability to work both autonomously and efficiently. You'll ensure the seamless execution of HR projects and operations, driving the department and organization toward specific goals and outstanding results. If you're ready to see your contributions create tangible impact, this is your chance!

AUTHORITY AND SUPERVISION:

• This position will report to the Head of Human Resources.
• This position has no direct reports. 

RESPONSIBILITIES:

• Join our dynamic team as we shape the future of our organization! You will play a crucial role in welcoming new hires during their pre-onboarding and onboarding journey, ensuring that all vital information is accurate, complete, and compliant.
• As a key member of the HR team, you will dive into data entry, maintenance, audits, analysis, and reporting within our HR Information System, ensuring that we operate efficiently and effectively.
• Collaborating closely with our Head of HR, you'll help design and implement exciting communication strategies that keep everyone informed about our business, HR programs, and all the great things we have to offer.
• Be the go-to resource for current and prospective team members, providing them with valuable insights about our policies, practices, job duties, wages, and employee benefits.
• You'll respond to a variety of internal and external HR inquiries, facilitate workers' compensation processes, and assist in the investigation of accidents and injuries, all while making a meaningful impact on our workplace culture.
• Do you have a passion for helping others understand their benefits? You'll maintain our employee benefits programs, educate your teammates, and ensure all enrollment activities are completed promptly with approvals.
• In addition, you will maintain our work structure by efficiently processing team member status changes, updating job descriptions, and overseeing the new hire offer process, including background checks and onboarding activities.
• You’ll also aid in employee orientation, development, and training, ensuring that our new team members feel supported and ready to thrive!
• When it’s time for an employee to transition out, you will manage the off-boarding process, ensuring we remain compliant with all relevant state laws.
• Collaboration is key! You'll partner with various departments, including Finance, IT, Operations, and many more to achieve our goals together.
• Be ready for new challenges and exciting projects as requested by our Head of HR. Your journey with us will be anything but ordinary!

QUALIFICATIONS:

• Associate’s degree in Human Resources, Business, or a related field (a Bachelor’s degree is a plus!).
• Bring your expertise to the table with a minimum of three years of hands-on experience as an HR Coordinator, Administrator, or Junior Generalist. Your current knowledge of U.S. employment laws and exposure to payroll practices will set you apart.
• You’ll need a solid understanding of HR processes, best practices, benefits administration, and the ins and outs of HRIS administration and maintenance.
• If you’re ready to take on new challenges and willing to commute to our other facilities across MA, RI, MI, IL, AL, and FL as needed, we want to hear from you!

SKILLS:

• Exceptional written, verbal, and interpersonal communication skills, with a mastery of the English language.
• With a professional and positive demeanor, you will bring a strong work ethic to every task.
• You will excel at cultivating internal and external relationships, effectively influencing individuals at all levels. Discretion and the ability to manage confidential and proprietary information appropriately should be central to your approach.
• Your track record shows you thrive in dynamic and ambiguous environments, responding swiftly to challenge while delivering results.
• You must flourish in fast-paced settings, effectively managing pressure and adjusting to changing deadlines with ease. You take proactive initiative and can anticipate issues before they arise.
• You will possess a proven history of reliability and responsibility and be equipped to solve problems with a keen eye for detail and exceptional organizational skills. You will maintain accurate records while seamlessly managing multiple tasks, whether working independently or as part of a team.

CERTIFICATES, LICENSES, REGISTRATIONS:

• None required
• PHR or SHRM-CP preferred

PHYSICAL REQUIREMENTS – The physical requirements described here represent those that a team member must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Specific physical demands for this job include:

• Close vision for review of information on a PC monitor and hard copy output. Must be able to visually discern different colors, patterns, text, and type.
• Repetitive use of hands, fingers, wrists, and forearms, with the manual dexterity to properly manipulate various equipment and implements used to compose various communications mechanically and manually, with the ability to type, write, grasp, and grip. 
• Auditory and oral proficiencies to receive verbal instructions and have clear and precise verbal and written exchanges of ideas and interpersonal interactions.
• Able to regularly spend long hours sitting at the computer, viewing the computer monitor, and performing daily tasks.
• Capably maneuver and occasionally lift or move up to 25 pounds unassisted.
• Ability to handle moderate stress in a fast-paced environment while performing multiple tasks with changing deadlines.
• Ability to travel (up to 20%) by vehicle, plane, or other mode(s) of transportation to travel to various company locations. Must be able to operate a vehicle legally. 

WORKING ENVIRONMENT – The working environment characteristics described here represent those that a team member must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

• This job is performed in a professional office environment with periodic work in a retail setting.
• Will be exposed to low to moderate noise levels, such as those from a typical office environment.
• Periodic exposure to loud noises, varying weather conditions, and working outdoors when visiting various retail locations.  

COMPUTER SKILLS – To perform this job successfully, an individual should have: 

• Demonstrated experience operating a personal computer with Windows and Microsoft Office software.
• Proficient in HRIS, ATS, and time and attendance systems (required). 
• Verifiable experience using standard office equipment, including copiers, scanners, printers, and phones.

HOURS OF WORK 

• Work could require extended and irregular hours, including nights, weekends, and holidays, as needed based on operational schedules. 

NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, Transcendent Brand’s job descriptions are not intended to be all-inclusive, and this document in no way states or implies that these are the only duties to be performed by the team member occupying this position. Team members may perform other duties and tasks as assigned and related duties as needed to meet the organization's ongoing needs.

We are an Equal Opportunity Employer. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our team members unique.