General Manager Phoenix

Overview

Hiring Immediately General Manager

Transdev Services, Inc. is hiring a General Manager at its fixed route transit facility located in Phoenix, Arizona.  The ideal candidate will have overall responsibility of this fixed route operation including the delivery of safe and reliable service, employee oversight, management of contract assets, risk management, client and customer satisfaction and financial performance. This position reports to the Regional Vice President.

Come join the largest private-sector operator of public transportation in North America - one that cares about its employees, passengers, and their communities.

Responsibilities

• Setting the commercial and operational strategic direction for the business unit team and leads the management team and employee workforce to achieve corporate/property safety goals, service performance, and financial objectives.
• Responsible for identifying and developing business growth opportunities from existing customers. 
• Responsible for optimizing the return on assets deployed within the business to include vehicle scheduling, maintenance and performance management.
• Responsible for identifying and analyzing KPIs to help improve results.
• Ensuring services are provided within budget and action plans developed and implemented to improve operational efficiencies.
• Responsible for determining and delivering business unit budget.
• Ensuring compliance with State and Federal regulation and compliance with Transdev corporate safety standards.
• Develop relationships with external customers.
• Responsible for all staff management and development and training in liaison with the corporate team as appropriate.
• Other duties as required.

Qualifications

Education:

• Bachelor’s degree in Business Administration, Logistics, Transportation or related field or equivalent business experience preferred.

Field and years of experience required:

• 5 or more years of relevant fixed route transit management experience required.
• 5 or more years management experience required.
• Labor relations experience a must.
• Proven customer service and employee development experience required.
• Proven experience dealing with client and local government officials.
• Business development experience required.

Skills and Knowledge Required:

• Knowledge of relevant federal and state employment laws.
• Thorough knowledge of laws, ordinances and regulations underlying the transit operation.
• Thorough knowledge of the methods of operation of the transit system’s staff and operational departments.
• Ability build solid and maintain strong working relationships with client representatives.
• Ability to work with multiple levels of internal and external customers.
• Ability to manage cost control and financial/budget experience handling multiple locations.
• Working knowledge and proficiency with Microsoft Word, Excel and PowerPoint programs.
• Understanding of technology, apps, Wi-Fi, and understanding of transportation technology.
• Strong written and oral communication skills; excellent presentation skills; ability to influence people at all levels of the organization
• Ability to organize and perform work efficiently, strong attention to details.
• Ability to work effectively with labor, including labor grievances and negotiations.
• Travel requirement: <10%

About Transdev:

Based near Chicago, Transdev is the largest private-sector operator of multiple modes of transit in North America, including bus, rail, streetcar, paratransit, and shuttle services. Transdev is committed to being the trusted partner of cities and transit authorities through quality execution and innovations in mobility. Its parent company, Transdev Group, is a leading global operator and integrator of mobility operating in 17 countries and provides passengers every day the freedom to connect to what they care about in their cities.

For more information, please visit our website at www.transdevna.com

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants.  Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.