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Administrative Assistant (Bilingual in Chinese)

Transglobal Services
Monrovia, CA Full Time
POSTED ON 3/4/2025
AVAILABLE BEFORE 6/4/2025

JOB TITLE : Administrative Assistant

DEPARTMENT : Contract, Licensing & Commission

REPORTS TO : Contract, Licensing & Commission Manager

AVAILABLE LOCATION : Monrovia, CA

FSLA : ☐exempt ☒ non-exempt

GENERAL FUNCTION / SUMMARY

We are seeking a detailed-oriented administrative assistant to support our Contract, Licensing & Commission department in Monrovia, CA. This entry-level position requires strong organization skills and a passion for delivering exceptional customer service.

MAJOR DUTIES AND RESPONSIBILITIES

  • Assist our life agents in obtaining contracts, appointments, and commission with various carriers
  • Ensure our life agents follow local, state, and federal laws to be in compliance
  • Act as a liaison between agents and insurance carriers, ensure both interests are properly represented
  • Maintain database or e-filing and keep all agents' contact information up to date
  • Ensure round-the-clock contracts are available to corresponding agents
  • Obtaining our life insurance agents production report in a timely manner
  • Other clerical duties requested by the Contract, Licensing & Commission Manager
  • Handle sensitive information with the highest degree of integrity and confidentiality
  • Perform other tasks as assigned.

BASIC QUALIFICATIONS

  • Bilingual in Mandarin Chinese is required.
  • At least 1 year experience in office administration.
  • Professional phone etiquette, positive attitude, and high level of patience in customer service.
  • Demonstrate excellent time management and prioritization skills.
  • Ability to multitask, work independently, and use discretion surrounding sensitive information.
  • Excellent organization skills and attention to detail.
  • WHAT WE OFFER

  • Salary starting from $23.08 ~ 25.96 / hour and benefits package.
  • Opportunity to work in a collaborative and innovative environment.
  • Professional development and growth opportunities.
  • Salary : $23 - $26

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