Demo

Parcel Billing Analyst

TRANSIMPACT LLC
Emerald Isle, NC Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/15/2025

Job Type

Full-time

Description

What We Do Matters

TransImpact is an industry leader in the development and application of end-to-end technology-based solutions that optimize shipping operations, create dramatic supply chain efficiencies, and transform the business performance of customers. We are an exciting entrepreneurial-minded company that continues to grow nationwide. Our clients include many well-known names, and we excel in growing our client base through referrals from our satisfied customers. TransImpact has been honored to have achieved multiple awards and acknowledges our employees for them.

Location and Work

This position is located at our headquarters in Emerald Isle, North Carolina. The ability to work in our office, with a hybrid schedule is required. Occasional evening and weekend work may be required.

Out Benefits and Perks

We are consistently reviewing our benefits and making improvements to stay competitive and provide our teams with the best options and the most positive culture. Below are the highlights :

  • 3 weeks of PTO in your first year of employment and 4 weeks of PTO in your 2nd year.
  • Half-day Fridays during the Summer months if your schedule allows
  • Hybrid work schedule - Mondays and Fridays you can work from home
  • Medical, dental, and vision coverages at very affordable premiums that include family coverage
  • 6% 401k match after your first year of employment
  • At our offices, we provide free snacks, drinks, fancy coffee, a putting green, and other amenities that add to our laid-back, casual atmosphere.
  • Our headquarters is by the beach in Emerald Isle North Carolina, and we have adopted that laidback but serious about our work type of atmosphere at all of our locations. We work hard and play hard!

About the Position and Our Team

The Parcel Billing Analyst is responsible for executing the weekly billing process to ensure on-time and accurate billing for TransImpact clients. Activities include reviewing carrier invoice information, validating information for accuracy, identifying issues, and supporting the overall invoicing process. They will seek process improvement opportunities and work with the team to implement changes. The Parcel Billing Analyst will provide support to Client Success, Sales and Finance to resolve any related billing questions. The Parcel Billing Analyst works for the Parcel Operations Manager who will direct day-to-day activities.

Responsibilities

  • Generate invoices for Parcel services using user-collected supply-chain data.
  • Data mine and convey key insights & findings to the team.
  • Support the sales and internal teams on basic contract or data-related inquiries and client research, using operational data.
  • Develop a basic understanding of internal systems and tools to properly implement and monitor negotiation deals.
  • Maintains clear and effective communication with sales throughout new customer implementations.
  • Maintains pulse on the general parcel market and current Parcel Contract Negotiation clients.
  • Report on common sources of technical issues or questions; make recommendations to the product team.
  • Constantly seek ways to improve monitoring, discover issues, and deliver better value to the customer.
  • Maintain timely project commitments in a team atmosphere.
  • Effectively communicate complex data patterns internally and externally.
  • Ensures Parcel Contract Negotiation client billing issues are being escalated and resolved to ensure revenue maximization.
  • Job responsibilities and any other duties needed to help drive our vision, fulfill our mission, and support our organization's values.
  • Qualifications and Skills Required

  • Preferred Bachelor's degree (BA or BS) or equivalent education combined with work experience.
  • Parcel and / or Freight experience is highly valued.
  • Must demonstrate exceptional written and verbal communication skills.
  • Ability to answer partner, affiliate & sales questions and successfully resolve issues.
  • Ability to read, analyze, and interpret carrier contracts
  • Ability to analyze and calculate figures such as discounts, proportions, and percentages
  • Ability to apply basic algebra.
  • Thorough knowledge of MS Windows and MS Office (Word, Excel, Outlook, PowerPoint, etc.).
  • Must demonstrate outstanding organizational skills.
  • Possess the ability to multi-task in multiple software systems (CRM software, Outlook, TEAMS, etc.).
  • Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists.
  • What We Will Love About You

  • You want to be a part of something bigger than yourself
  • You respect all people
  • You are mature and thoughtful in how you express ideas; a strong verbal and written communicator.
  • You hustle every day and understand the importance of urgency and owning your outcomes.
  • You're a leader and a teambuilder.
  • You're goal-oriented and know how to influence others to move in a unified direction.
  • What You Will Love About Us

    Here at TransImpact, we know there's a direct link between happy employees and happy customers, which together generate success for all of us. We believe that a supportive atmosphere, an emphasis on giving and humanity, and approachable leaders and managers help our employees reach their greatest potential.

    We are very proud of our corporate culture and commitment to giving back to the community. Our employees are encouraged to commit to charity work and volunteering and are allotted 20 hours of PTO time to support our communities.

    We are Serious About Our Mission

    Our world is changing. Our values are not. Since the beginning, TransImpact has maintained a steadfast dedication to our core values : Work Ethic, Integrity, Professionalism, Passion, and Perfection. They guide everything we do. Every interaction with a client, every interaction with each other, everything we create.

    TransImpact is an affirmative action and equal opportunity employer (EOE). Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. TransImpact is committed to providing access, equal opportunity, and reasonable accommodation for people with disabilities. To request a reasonable accommodation, contact Wendy Bott, Human Resource Department, 440-394-2206.

    Recruiters : By submitting candidates without having been formally assigned on and contracted for a specific job requisition by TransImpact, or by failing to comply with the TransImpact recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. TransImpact works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.

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