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Receptionist - PM Shift Full Time

Transitional Care Management
Waukegan, IL Full Time
POSTED ON 1/13/2025 CLOSED ON 1/29/2025

What are the responsibilities and job description for the Receptionist - PM Shift Full Time position at Transitional Care Management?

Company Description

  • Start Date:  ASAP, we have a new employee orientation class starting soon
  • Hourly Wage: $15.00
  • Shift:  8 hour shifts; PM Shift
  • Schedule:  2:00PM - 10:00PM Monday - Friday

You’re not just your job title. 

Your role here extends far beyond your job description.  You are a friend and family member to each resident.  You know their name and their story.  You are providing compassion and companionship to those in our care.  This family aspect is what sets us apart from other health care centers. 

When someone becomes a patient here, each of us becomes their partner on their journey to healthy living. No matter the illness, injury or limitation.

Join us and make a connection of your own.  Join us and make a difference in someone’s life.

A little more about our center:

The Terrace is a classic nursing home with a heavy emphasis on the long-term memory care resident and a small, but growing, short-term rehab unit.  This close-knit team is welcoming and always willing to jump in to help out when you need it.  What makes us unique: 

4-Star Quality measure – this means we provide excellent clinical care! We have a large memory care population and they are eager to tell you their stories. We can help you turn your job into a career – ask us about educational assistance. There is a bus stop located in front of the center and many apartment homes nearby if you want to move closer to work.

Job Description

What you will do in this role:  Having a loved one in a medical center is stressful.  As a Medical Receptionist, you will be the first happy face to greet our visitors and family members and make them feel at ease.  The functions are similar to that of a “Welcome” (reception) desk.   You are greeting guests, performing clerical tasks and managing the phone lines for a busy Medical Facility. 

Sample of daily duties:

  • Greet and direct visitors while managing the incoming phone lines
  • Create correspondence, data entry, printing, scanning, manage office supplies, and receive mail/deliveries
  • Make doctor appointments for guests and arrange the transportation
  • Monitor the employee door and ambulance bay entrance

What’s in it for you: 

  • Your opinion matters here – our administrator will ask for your input
  • Flexible scheduling – we understand emergencies come up
  • Employee recognition program
  • Annual merit increase opportunities
  • Robust benefits package, including a retirement savings plan
  • Refer-a-Friend programs – Bring your friends & earn a $ bonus $.
  • Educational Assistance program – We’ll help you $ pay $ for your classes.

Qualifications

Medical Receptionist:  officially we call this job a Concierge, but in other centers it may be called a Welcome or Front Desk Receptionist.

What we need from you:

  • Prior Experience in a Healthcare or Medical setting is preferable.   
  • Strong PC skills and proficiency with Microsoft Office including Word, Excel and Outlook
  • Strong Written and verbal English communication skills are required
  • High school diploma or GED
  • Ability to successfully pass a pre-employment physical and criminal history background check

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply.  Join us and be the reason someone smiles today.

Additional Information

Note: This overview/Ad is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.  More information will be disclosed during your interview and on the formal Job Description.

This center is managed by TRANSITIONAL CARE MANAGEMENT.  We currently provide comprehensive management services to several inpatient healthcare centers throughout Northern IL & the Chicagoland area. These settings include Long-term Care Skilled Nursing (SNFs), Short-term Care Rehabilitation, Intermediate Care (ICFs), and Behavioral Health Service (SMHRFs) centers. 

Each center is unique; offering you a variety of long-term career opportunities.

Salary : $15

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