Assistant Program Director, Counseling and Crisis Center

Transitional Services for New York, Inc., (TSINY) not-for profit, is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. Transitional Services for New York, Inc. envisions broadening its rehabilitative services and becoming a regional social service provider. Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first while respecting ourselves and each other as we provide hope to those who participate in our programs.

TSINY is looking for Assistant Program Director for Counseling and Crisis Center with one of our mental health Outpatient programs located in Jamaica (Queens), NY.

Salary: $75,000 annually, Full-Time

Benefits Programs Available

Position Summary

Assist in overseeing the day-to-day operations of the Clinic, ensuring that the therapeutic and psychiatric needs of clients with psychiatric and with co-occurring disorders are met, and State and City guidelines and operating standards are carried out and maintained. Serve as primary therapist to a limited group of clients.

Essential Functions

• Supervise assigned staff.
• Ensure that program is in compliance with SOMH/DOHMH requirements to maintain certification.
• Review treatment plans, progress notes and other documentation of staff.
• Review intakes and assign to appropriate staff.
• Provide training and orientation to new staff.
• Participate in ensuring eligibility of insurance for clients, including pre-authorization status and oversee Program Assistant’s efforts to conduct batch billing.
• Oversee the scheduling of appointments by social work staff.
• Oversee the scheduling of appointments for psychiatrists.
• Participate in chart review.
• Participate in policy development to ensure smooth operation of the Clinic.
• Assist with coordinating billing of client visits by reviewing support staff verifications.
• Assists in the training of staff.
• Supervise staff in the absence of the Clinic Director.
• Maintain caseload of approximately 20 patients.
• Carry out all essential functions as listed in the Clinic Social Worker job description.
  
  

The Ideal Candidate Will

• be detailed oriented.
• be able to work independently and take initiative
• have the ability to multi-task and meet deadlines
• possess effective oral and written communication skills
• have the ability to interact effectively with all levels of employee, as well as external contacts
• be able to handle confidential and sensitive information
• require manual dexterity for the use of a computer, telephone, fax, or copy machine
• be able to prepare clear, concise reports
• possess knowledge of needs of client populations and treatment sources
• be able to plan, assign, and direct the work of others
• be able to communicate effectively orally and in writing
• support the mission, values and vision of the organization
• promote positive public relations with residents, family members, and guests
• complete requirements for in-service training, acceptable attendance, uniform and dress codes, including personal hygiene.
• be able to solve complex problems and deal with a variety of issues
• possess the ability to effectively present information and respond to questions from managers, employees, residents, families, professional and the general public.
• possess ability to communicate sensitive information to principals and client
• be able to lift items up to 25 pounds
• Be able to sit or stand as needed, with or without reasonable accommodation.
• May require walking, primarily on a level surface, for short periods throughout the day, with or without reasonable accommodation.
• Be able to reach above shoulder heights, below the waist or lift as required to file documents or store materials throughout the workday, with or without reasonable accommodation.
• Driver’s license preferred.
• During a declared disaster, assume and adhere to assigned Job Action role(s) consistent with Disaster Preparedness Plan.
• Perform other related duties as required.
  
  

Experience/Education/Skills/Abilities

MSW degree plus an LCSW with three years’ experience as a Clinical Supervisor.

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