Demo

Case Manager

Transitions Spokane
Spokane, WA Full Time
POSTED ON 4/23/2025
AVAILABLE BEFORE 10/19/2025

Do you have a passion for helping people? This might be the job for you.


For the full job description, benefits, and how to apply, go here: https://help4women.org/sintocommonscasemanager/


Job Description


As a Case Manager, this role provides on-site case management services in an apartment building setting for residents who have transitioned from homelessness, engaging residents individually and within the community using trauma-informed and harm-reduction approaches to promote stability and independence. 


Experience


Required:

• BA in Psychology, Social Work, or related field.

• Minimum of two years direct service/case management and/or chemical dependency counseling.

• Experience working with co-occurring diagnosed clientele.

• Experience with crisis management and intervention.

• Experience in case management with diverse populations.

• Ability to successfully pass a criminal background check.

• Possess valid driver's license and vehicle insurance.


Preferred:

• MA, MSW in education, social services, or related field or 5 years' experience in program development and staff supervision.

• Experience with grant writing, public relations, fundraising, volunteer coordination, and Board relations.


Key Responsibilities


  1. Provide direct service and referrals.
  2. Enter and maintain accurate data in the Community Management Information System (CMIS) and run monthly & quarterly reports.
  3. Enter and maintain accurate service records including releases and documentation for Foundational Community Support (FCS) billing.
  4. Collaborate with community service providers.
  5. Work cooperatively with AmeriCorps members, interns, and other volunteers.
  6. Be a mandated reporter of child and adult abuse.
  7. Participate in staff engagements which further the Mission and Values of Transitions.
  8. Maintain a safe environment for program participants.
  9. Build relationships and community among the participants.
  10. Facilitate or co-facilitate recreational, support or life-skills groups, depending on need and area of expertise.
  11. Address the daily operations of the program.
  12. Within the context of the stated primary job duties, and consistent with Transitions fundraising and marketing efforts, serve as ambassador and positive representative of Transitions' mission, values, and programmatic efforts.
  13. Other Duties as assigned.


Job Competencies


Respect for Human Dignity

Believes in the dignity and inherent worth of individuals and respects their right to self-determination. 

Community

Believes that the fullness of each person is realized in relationship with others. 

Growth/Wholeness

Believes everyone is a work in progress on a journey toward integration of mind, body and spirit, with the hope of financial stability, emotional, physical and spiritual space. 

Justice

Believe in advocating for what is right, honest, and moral, both for whom we serve and with whom we serve. 

Integrity and Trust: Is someone that is truthful and honest. Is willing to admit mistakes and does not misrepresent self for personal gain. 

Decision Making

Makes well-informed, effective, and timely decisions, even when data are limited, or solutions produce unpleasant consequences; perceives the impact and implications of decisions. 

Strategic Thinking

Formulates objectives and priorities and implements plans consistent with the long-term interest of the organization. 

Planning

Determines the length and difficulty of tasks and projects. Breaks down work into process steps. Develops schedules and anticipates problems or roadblocks. Organization: Can arrange resources and information in a useful manner to get things done and accomplish goals. 

Partnering

Collaborates across programs to build relationships and achieve common goals. Utilizes mediation and conflict resolution skills to build consensus. 

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