What are the responsibilities and job description for the Customer Sales Trainer position at TransLoop?
Description :
The Customer Sales Trainer is responsible for designing and delivering training programs to educate and enhance the sales skills of customer-facing sales representatives, focusing on building strong customer relationships, product knowledge, and effective sales techniques to achieve sales targets, by identifying training needs, conducting skills assessments, and providing ongoing coaching and mentorship to improve overall customer sales performance.
What You'll Do
- Analyze sales performance data to identify areas where training is needed and develop targeted training programs
- Design comprehensive training materials including presentations, role-playing scenarios, and e-learning modules covering product knowledge, sales process, objection handling, and closing techniques
- Conduct in-person or virtual training sessions, workshops, and seminars to deliver sales training content effectively
- Provide individual coaching and feedback to sales representatives to address specific performance gaps and improve sales skills
- Monitor sales performance metrics to assess the effectiveness of training programs and make adjustments as needed.
- Develop and deliver onboarding training for new sales hires to introduce them to company products, sales process, and company culture.
- Focus on developing essential sales skills like communication, active listening, presentation skills, negotiation, and relationship building.
- Stay updated on industry trends, sales best practices, and new technologies to incorporate relevant information into training programs.
- Keep training materials up to date with the latest development in logistics technology and methodologies
- Identify areas for improvement and update training materials accordingly.
- Collaborate with subject matter experts, TransLoop leadership, and HR to understand training needs and objectives.
- Communicate effectively with trainees, addressing questions and concerns to facilitate a positive learning environment.
What You'll Need
Enjoy the good life : TransLoop wants you to love where you work so we offer
About TransLoop
Imagine… working at a logistics company where all team members were supportive, had industry experience and the technology offerings did not look like an excel sheet… Imagine having free rein on all shippers in the country and not being tied down because your company saturated the entire market… Imagine carriers and shippers actually wanting to work with you… Imagine all drivers tracking in real-time, eliminating annoying check calls and issues like finding out a carrier isn’t going to pick up a load because he did not answer his phone. Welcome to TransLoop, a much better logistics companyTransLoop is a modern digital freight network revolutionizing logistics for shippers and carriers of all sizes. The team pairs cutting-edge technology with white-glove service to deliver unparalleled transparency, industry-leading reliability, constant innovation, and real-time collaboration with every shipment.
Transloop is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or / harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and / or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, Transloop participates in the E-Verify program in all locations.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
