What are the responsibilities and job description for the Dispatcher/Administrative Assistant position at Transol Logistics LLC?
About us
Transol Logistics LLC is a freight brokerage/trucking company in Glendale, AZ. WE SPECIALIZE IN *OVERSIZED LOADS* *CONSTRUCTION PROJECTS* *SPECIALIZED FREIGHT*.
Dispatcher is responsible for managing the drivers' performance for maximum productivity while providing excellent customer service, driver satisfaction, and safety.
DUTIES AND RESPONSIBILITIES:
- Enter loads from customers into the system with direction from designated personnel.
- Plan and assign loads to drivers based on designated routes, locations, and customer needs.
- Coordinate the pickup and delivery of loads in compliance with hours-of-service regulations.
- Monitor and manage the driver's time/position; location and status of each assigned driver.
- Confirm load completion and update database/spreadsheet in a timely manner to prevent delays in deliveries.
- Ensure all documents related to delivery/fulfilled orders are received in a timely manner for invoice processing.
- Establish and maintain effective communication with transportation providers and provide status updates on deliveries.
- Track/ log complaints and concerns.
- Communicate and update arrivals, departures and eta times into the system and to load coordinator.
- Compile payroll data accurately and completely for accounting to ensure employees are paid fully and accurately.
- Maintain and develop positive business relationships with a customer's key personnel involve in or directly relevant to a logistics activity.
- Monitor vehicle performance and maintenance schedules
- Manage fuel consumption and expenses
- Ensure compliance with all transportation regulations and safety standards
- Collaborate with vendors and suppliers to negotiate contracts and pricing
- Maintain accurate records of vehicle inventory, maintenance, and repairs
- Analyze data and generate reports on fleet performance
EXPERIENCE AND SKILLS REQUIRED:
- Understanding of FMCS regulations, DOT regulations, HOS, Weight, Hazmat regulations, etc.
- Proficient in using transportation management systems (TMS)
- Strong communication skills to effectively interact with drivers, shippers, and other receivers
- Ability to effectively interact and build a favorable business relationship with carriers and shippers
- Can work in a fast-paced team environment
- Must be capable of prioritizing and managing multiple tasks under time constraints, changing priorities, as necessary
- Proficient computer skills and Excellent data entry skills for maintaining accurate records
- Previous transportation dispatch related experience preferred
- Bilingual- English/Spanish language is preferred but not required
- Valid CDL A license preferred but not requiredNote: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Job Type: Full-time
Pay: From $55,000.00 per year
Benefits:
- Health insurance
- Paid time off
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Monday to Friday
- On call
- Weekends as needed
Work Location: In person
Salary : $55,000