Carrier Representative – Oak Creek, WI

We are a specialized carrier with 52 years in the transportation industry with an established over dimensional, niche freight base and a reputation for delivering excellent customer service.

A Transport National, a Carrier Representative is an individual, a member of our team whose ambition is to be the best at everything they do! The Carrier Representative is responsible for negotiating rates with carriers and then book/manager shipments from pick up to delivery. This role is tasked with cultivating solid carrier relationships resulting in furthering The Carrier Representative will support the Mission, Vision, and Value statements of the organization providing a high standard of ethics and integrity. If you enjoy variety in your day-to-day or problem solving, apply today!

What a Day Looks Like:

· Strategically match available carrier equipment to every available customer load, adhering to carrier qualification requirements, customer requirements, and related DOT and industry regulations.

· Negotiate rates with carriers to obtain the best possible rate in the marketplace for each load moved.

· Procure, develop and maintain quality working relationships and loyalty with reliable carriers to successfully move the customer’s freight at an advanced-level service expectation.

· Maintain reliable communications with carriers and internal DRT teams regarding changes in pick-up and delivery schedules, while anticipating and resolving issues such as time demands, route and weather delays, unplanned accessorial charges, and delayed or damage shipments.

· Track all booked loads from the pickup point through to final delivery so that accurate, up-to-date information can be provided for any given shipment.

· Prospect carriers to further develop the carrier base with a goal of repetitive contracted business; collect and document available equipment from carriers as well as their preferred lanes and services they offer.

· Review carrier credentials to ensure they meet compliance requirements.

· Take initiative in providing feedback and updates to other departments as needed, as issues arise, or as business opportunities become available.

· Stay up to date with market insights and seasonal fluctuations that could have various impacts on the business.

· Navigate swiftly through multiple TMS and load boards.

· Weekend on-call availability as needed.

· Other duties as assigned.

What’s in it for you?

· Full benefits package: Medical, Dental, Vision, 401k with match, Life Insurance, Short- and Long-Term Disability

· PTO and paid holidays

· Growth opportunities

· Company engagement activities

· Employee assistance program

· Collaborative team and environment

Qualified candidates will have:

· One to three years of experience working in dispatch, carrier assistance, or possess overall transportation industry knowledge

· Must work well independently with proven organizational skills. Plans and carries out responsibilities with minimal direction, ability to meet or exceed deadlines.

· Analytical, critical, and creative thinker.

· Excellent written and verbal communication skills; must have a professional presence.

· Elevated level of integrity, accountability, and ethics.

· Must be a team player.

· Must be flexible in changing priorities.

· Ability to read and interpret road maps.

Desired:

Experience in the Transportation Industry.

Physical Demands:

While performing the duties of this job, the employee is frequently required to sit; talk or hear; and use hands to finger, handle, or touch objects or controls. The employee is regularly required to stand, walk, and on occasion may be required to stoop, bend, or reach above the shoulders and may occasionally lift up to 25 pounds.

Work Environment:

The position is primarily an office-based position.

Transport National is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person