What are the responsibilities and job description for the Account Manager position at Transportation One LLC?
Who are we?
Transportation One is a well-established, with 15 years in the transportation industry that is laser focused on a service centric, execution based operating model. Transportation One has achieved great success in the company’s history servicing blue chip, Fortune 500 customers. We primarily focus on Retail, Food & Bev, CPG, and OEM verticals.
Transportation One is defined by three our core values, driving the single most important attribute of an organization, its culture!
As we continue to expand, we are looking to grow our Account Manager team.
Job purpose
As an Account Manager your responsibilities include developing long-term relationships with a portfolio of clients, connecting with key business executives and stakeholders. Account Managers liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs. Manage and develop client accounts to initiate and maintain favorable relationship with clients.
Duties and responsibilities
- Lead on customer specific quality control and cost containment
- Manages day to day operations and daily workflow
- Responsible for A/R accuracy
- Ensure accurate load level data entry
- Act as main point of contact for day-to-day planners
- Accept, reject, and make decisions on tenders
- Assists the Key Account Manager with updating SOP execution
- Responsible for daily load board maintenance
- Implements account specific strategies to improve the quality of service
- Lead on account specific email correspondence
- Back-up on daily revenue generating activities
- Lead on all claims and OS&D events
- Other duties as determined by supervisor
Qualifications
- Clear and confident communication
- Minimum 1 year of experience in 3PL required
- Bachelor’s Degree - preferred
- Strong problem-solving skills
- Demonstrated ability to apply industry and market knowledge
- Strong negotiation skills
- Ability to work in a team environment, while also delivering independent results
- Strong ability to persuade, motivate, and influence others
- Detail oriented and ability to multi-task
- Ambitious and enthusiastic attitude
- A combination of the above shall also be considered
Benefits
- PTO (Paid Time off) Company holidays
- Medical, dental, and vision healthcare
- Company paid short term disability, life, and AD&D insurance
- Company paid maternity and paternity leave
- 401k with company match
- Company provided onsite gym membership
Compensation
Compensation for this role will range between 54,000-60,000 commission.
Working conditions
General office environment. Work is generally performed in a seated position with a high volume of computer screen reading, but may require standing and walking for up to 10% of the time. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard equipment available.
EEO Statement
Transportation One is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or other protected category.
Salary : $55,000 - $60,000
