Dispatch Router Assistant - Transportation

2025-26 School Year

244 days/yr

8 hrs/day


Purpose Statement:

The job of Assistant Dispatcher / Router is done for the purpose/s of assisting District Dispatcher/Routers with providing support within the student transportation services area with specific responsibilities for monitoring, adjusting and developing the support systems required to meet the transportation operation scheduling demands; providing resource information from a variety of sources; and collecting and referring information relating to transportation system operations. Persons in this classification are required to perform the functions of a school bus driver and aide.

This job reports to Assistant Director of Transportation

Essential Functions

• Administers computerized transportation system (e.g. answer inquiries, refers problems to data processing or vendor, installs new software, beta tests, etc.) for the purpose of providing system support to transportation services.

• Assists Dispatcher/Routers with review and assignments of routes at beginning of year and with route changes during year (e.g. physically measuring route distances, evaluating and designating bus stops, etc.) for the purpose of ensuring that routes meet state guidelines and requirements.

• Audits (while assisting Dispatcher/Routers) routes (e.g. verify stops, time, mileage, etc.) for the purpose of making recommendations concerning route changes, optimization, and timing.

• Communicates (while assisting Dispatcher/Routers) with drivers and others (e.g. reviewing route maps, responding to inquiries, etc.) for the purpose of assisting with route related problems.

• Evaluates (while assisting Dispatcher/Routers) routes (e.g. bus stops, clock schedules, etc.) for the purpose of ensuring bus routes are in compliance with school safety schedules, policies, and mandated guidelines.

• Maintains (while assisting Dispatcher/Routers) data in scheduling system (e.g. school and employee data, driver and bus mechanic schedules, etc.) for the purpose of ensuring accurate and complete information is available.

• Maintains (while assisting Dispatcher/Routers) route descriptions and route map documentation for the purpose of providing an up-to-date reference.

• Participates in unit meetings, in-service training, workshops, etc. for the purpose of conveying and/or gathering information required to perform job functions.

• Performs functions of a school bus driver for the purpose of meeting the district's transportation service needs.

Other Functions
Performs other related duties for the purpose of ensuring the efficient and effective functioning of the work unit.
 
Job Requirements: Skills, Knowledge and Abilities (Minimum Qualifications)
Skills, Knowledge and Abilities

SKILLS are required to perform single, technical tasks with a potential need to upgrade skills in order to meet changing job conditions. Specific skill based competencies required to satisfactorily perform the functions of the job include: reading maps; operating heavy and light duty vehicles; operating standard office equipment including utilizing pertinent software applications; and planning and managing projects.

KNOWLEDGE is required to perform basic math, including calculations using fractions, percents, and/or ratios; read a variety of manuals, write documents following prescribed formats, and/or present information to others; and analyze situations to define issues and draw conclusions. Specific knowledge based competencies required to satisfactorily perform the functions of the job include: regulations regarding use of transportation vehicles, routing, mapping, etc.

ABILITY is required to schedule activities and/or meetings; gather, collate, and/or classify data; and use job-related equipment. Flexibility is required to work with others in a variety of circumstances; analyze data utilizing defined but different processes; and operate equipment using standardized methods. Ability is also required to work with a diversity of individuals; work with data of varied types and/or purposes; and utilize job-related equipment. Problem solving is required to identify issues and create action plans. Problem solving with data frequently requires independent interpretation of guidelines; and problem solving with equipment is limited to moderate. Specific ability based competencies required to satisfactorily perform the functions of the job include: communicating with diverse groups; working as part of a team; and working with detailed information/data.

Responsibility

Responsibilities include: working under direct supervision using standardized routines; leading, guiding, and/or coordinating others; tracking budget expenditures. Utilization of resources from other work units is often required to perform the job's functions. There is some opportunity to significantly impact the organization’s services.

Work Environment

The usual and customary methods of performing the job's functions require the following physical demands: significant lifting, carrying, pushing, and/or pulling, some climbing and balancing, some stooping, kneeling, crouching, and/or crawling and significant fine finger dexterity. Generally the job requires 60% sitting, 20% walking, 20% standing. The job is performed under minimal temperature variations.

Experience: Job related experience is required.

Education: High school diploma or equivalent.

Salary : $21