What are the responsibilities and job description for the Customer Experience Scheduler position at Transtreme?
Career Opportunities at Transtreme
As a leading provider of healthcare services, Transtreme offers a unique chance to make a difference in the lives of our patients and their families. Our commitment to excellence and patient-centered care drives everything we do.
About Us
- A Nurse Practitioner-led organization dedicated to delivering exceptional care
- A supportive and dynamic work environment that encourages growth and development
- A culture that values teamwork and open communication
Job Responsibilities:
- Schedule appointments for geriatric patients with our Nurse Practitioners
- Provide language support through our translation line to ensure effective communication with patients
Qualifications:
- Minimum 3 years of telephone experience (call center experience preferred)
- 3 years of customer service experience
- Medical scheduling experience is an asset
- Proficient in data entry and Microsoft Office
- Excellent verbal communication and active listening skills
- Strong work ethic
- Team-oriented
- Bilingual in Spanish, Mandarin, or Cantonese (required)
Work Setting:
- On-site in Maitland, FL call center
- Full-time position with flexible hours, including designated breaks
