Administrative Assistant II

About

Transylvania County is a community with a rich cultural scene, grounded in tradition and history and with a vision for the future. We are a community that has a wonderful public and private education system that provides our region with a well-trained and viable workforce. Transylvania County has a population of 33,211, featuring over 250 waterfalls with the highest, Whitewater reaching a staggering 411ft. For the outdoor enthusiast there are 1000 miles of trails, 300 miles of cycling territory including single tracks and fire roads; fly fishing from the many streams, pristine swimming holes and even mountain climbing at the famous Looking Glass Rock scaling 60ft of granite face rock. Come join and see what our community is all about!

This position will be responsible for the oversight of daily operational functions of the agency which may include support services to the DSS Director and other agency staff. This position independently organizes and implements clerical support for the agency. This position is responsible for the management and security of the agency’s various computer systems. Other responsibilities include general support in personnel, preparation of records, reports, other printed materials, public contact with families and community, training on work procedures and daily coordination of the clerical unit.

Essential Functions

• Cross Training Staff on various functions to include setting up system accesses for all employees or changing passwords in those systems.
• Training clerical staff for front window responsibilities.
• Training clerical staff for Child Welfare and Adult Services support.
• Responsible for Security trainings for all employees on a regular basis per policy.
• The Human Resources platform NEOGOV responsibilities include, adding job specifications, entering requisitions for job postings, qualifying applicants by following guidelines from Office of State Human Resources and referring to Supervisors, calling references for qualified candidates, and handling all aspects of onboarding to include orientation and trainings.
• Coordinating and organizing basement storage. Responsible for retention and destruction logs.
• Local Hearing Officer responsibilities include scheduling, hearing both sides of the case, and processing decision letters based on Hearing notes and research of policy.

Knowledge, Skills, and Abilities

• Working knowledge of program services, policies, and procedures.
• Ability to demonstrate and apply this knowledge in the performance of office support tasks.
• Ability to explain and interpret program information to clients/customers and staff.
• Working knowledge of data collection and storage to compile, assimilate, and organize printed and electronic information.
• Working knowledge of and ability to use correct spelling, punctuation, and specialized vocabulary.
• Ability to convey information and ideas through a variety of media to individuals or groups; ability to adjust language or terminology to meet the needs of the recipient(s).
• Ability to present ideas in written form; ability to adjust language or terminology to meet needs of the recipient(s); ability to use correct grammar, organization, and structure.
• Ability to utilize office equipment and other technology (software and systems) to meet work needs.
• Ability to facilitate the flow of work and coordinate office support activities with other staff; ability to maintain internal and external contacts for work coordination.
• Ability to understand issues, identify problems and opportunities to determine the appropriate course of action.
• Thorough knowledge of office management techniques; and ability to practice effective communication techniques both orally and in writing including ability to coordinate a variety of resources in gathering information and independently answering inquiries.
• Considerable knowledge of effective practices and ability to plan and supervise the work of others, if applicable.
• Ability to establish and maintain effective working relationships with associates, officials, and the general public.
• Skill in organizing work flow and coordinating activities.

Education and Experience

Completion of high school or equivalent and five years of progressively responsible secretarial/administrative experience including one year of administrative or office management experience involving substantial public contact, information gathering and writing experience; or completion of a two year secretarial science or business administration program and three years of responsible secretarial or clerical/administrative experience including one year of administrative or office management experience; or completion of a four-year program in a college or university preferably with major emphasis on coursework in business administration, public administration or other related fields and 6 months of administrative or office management experience; or an equivalent combination of education and experience that provides the required knowledge, skills and abilities.

Job Type: Full-time

Pay: $32,779.50 - $50,817.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person

Salary : $32,780 - $50,817