Demo

Lead I - Business Analysis

Tranzeal
San Jose, CA Full Time
POSTED ON 4/25/2025
AVAILABLE BEFORE 5/1/2025

Job Description :

Key Responsibilities :

  • Quick Execution and Delivery :

o Rapidly deliver workflows, templates, and tools to address team and COE needs.

o Manage multiple priorities effectively to meet deadlines without compromising quality.

  • User-Centered Workflow and Tool Design :
  • o Apply user-centered design principles to create intuitive, scalable solutions for team operations and COE offerings.

    o Ensure tools and processes are optimized for usability and efficiency.

  • Enhancing COE Offerings :
  • o Design and maintain assets, such as playbooks, templates, and guides, that expand the COE's value proposition.

    o Collaborate with stakeholders to ensure outputs align with organizational goals and user needs.

  • Operational Tracking and Coordination :
  • o Track team projects, priorities, and deliverables to ensure transparency and alignment.

    o Provide dashboards, reports, and templates that enable visibility into the COE's activities.

  • Collaboration Tool Management :
  • o Quickly design and maintain SharePoint sites, Miro boards, and other collaboration tools to support team initiatives.

    o Facilitate brainstorming and planning sessions with well-prepared visual aids and workflows.

  • Insights and Reporting :
  • o Gather feedback from team members and stakeholders to identify areas for improvement.

    o Analyze trends and produce actionable recommendations to refine workflows and tools.

  • Communication and Team Enablement :
  • o Serve as a central point of contact for operational updates and resources.

    o Quickly document and share best practices, workflows, and tools with the team.

    Qualifications :

  • 3-5 years of experience in operational design, user-centered workflows, or team enablement roles.
  • Proven ability to deliver high-quality solutions quickly and under tight deadlines.
  • Strong understanding of user-centered design principles and their application in tools and processes.
  • Proficiency with platforms like SharePoint, Miro, and Microsoft Office Suite.
  • Exceptional organizational and prioritization skills, with attention to detail.
  • Strong communication skills, both written and verbal, with the ability to coordinate groups of people effectively.
  • Experience creating templates, guides, and dashboards that streamline operations.
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