VACATION CLUB ACCOUNT EXECUTIVE

REMOTE VACATION CLUB ACCOUNT EXECUTIVE

Account Executive (Full-Time, Remote)

Compensation:
$1,100 per week commission

Location:
Remote (USA) – Work from anywhere within the United States!

About Travel Pals:
At Travel Pals, we believe travel isn’t just about seeing new places—it’s about creating unforgettable memories. As an exclusive travel club, we provide our members with personalized, one-of-a-kind vacation opportunities that cater to their passions. From luxury escapes to hidden gems, our members enjoy curated travel experiences, exclusive deals, and unmatched benefits. We take pride in making every journey extraordinary.

Who We’re Looking For:
We are seeking a dynamic and results-driven Vacation Club Account Executive to join our growing sales team. As an Account Executive at Travel Pals, you will play a key role in attracting and engaging potential members, building lasting relationships, and offering them curated vacation experiences that meet their unique travel desires. This is a fantastic opportunity for someone passionate about travel, sales, and providing outstanding customer service to join an exclusive brand in the travel industry.

What You'll Do:

• Close Sales: Actively engage with potential members, close sales, and onboard them into the Travel Pals family.
• Process Payments & Contracts: Manage the entire sales process from contract negotiation to payment processing using tools like PandaDoc or DocuSign.
• Welcome New Members: Make warm, friendly welcome calls to newly registered members, introducing them to our exclusive travel club and getting them excited about their future adventures.
• Membership Orientation: Schedule and lead engaging webinars to show new members how to maximize their membership, from accessing exclusive deals to planning dream vacations.
• Support and Assist: Address any questions or concerns members may have about their membership or upcoming trips. You'll provide quick and accurate solutions to enhance their experience.
• Engage and Personalize: Build strong relationships by understanding each member's travel preferences, interests, and dreams, tailoring your interactions for a personalized experience.
• Feedback and Insights: Proactively gather feedback from members to identify areas for improvement and share these insights with the management team to enhance member satisfaction and loyalty.
• Membership Retention: Foster positive relationships to keep members engaged with the club. You'll manage email communications, CRM systems, and SMS programs to reduce churn and maximize member retention.
• Plan for the Future: Analyze customer behavior to anticipate future trends, suggest strategic changes, and implement market innovations that keep Travel Pals ahead of the curve.

Requirements:

• Experience: A Bachelor’s degree or at least 5 years of professional experience, with a proven track record in customer service (travel industry experience preferred).
• Sales Skills: Proven ability to close sales, process payments, and manage contracts efficiently.
• Technical Proficiency: Certified PandaDoc or DocuSign Specialist for contract management, Google Suites Certified for organization and collaboration, Calendly for scheduling, and CallRail (preferred) for call tracking and management.
• Commitment: You are invested in your work and eager to grow with a company that values your contributions. You’re not just looking for a job—you’re looking to build a career.
• Communication Skills: Exceptional verbal communication with a friendly, approachable style.
• Empathy & Listening: Strong listening skills and the ability to understand and address members' needs.
• Travel Enthusiast: Familiarity with travel destinations, trends, and industry concepts.
• Multi-Tasking: Excellent time management skills and the ability to prioritize tasks in a fast-paced environment.
• Self-Starter: You take initiative, learn quickly, and are always looking to grow.
• Detail-Oriented: Highly organized with a keen attention to detail and a commitment to delivering top-notch service.
• Problem-Solver: A solutions-oriented mindset with the ability to think on your feet and handle customer issues efficiently.

Why Travel Pals?

• Be part of a fast-growing company in the dynamic travel industry, where your contributions will be valued and recognized.
• Opportunities for growth: We’re expanding rapidly, and there will be plenty of room for career advancement as you help us shape the future of travel.
• Engage with members who are eager to explore the world and enrich their lives.
• Enjoy a collaborative and supportive work environment where your ideas and insights are valued.
• On-the-job training
• One week paid vacation after one year employment.

If you’re ready to make a lasting impact on travelers' lives, grow in your career, and be part of a company on the rise, apply today to join the Travel Pals family!

Job Type: Full-time

Pay: $1,100.00 per week

Schedule:

Day shift

• Monday to Friday
• Night shift
• Weekends as needed

Work Location: Remote